Category Archives: Announcements

Need a customised plan for your online store?

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custom-add-onsHow many times have you looked at an e-commerce service like Spiffy Stores, and wished the fixed plans on offer really met the needs of your particular online business?

For example, you might be just starting out, so you want the Basic plan, but you have more than the maximum number of products that the plan allows. You don’t yet need the larger volumes of the next plan up until you really get going, so what do you do?

We often get questions like this from new start-ups, wanting a customised Spiffy Store plan to meet their specific requirements. Up until now, we had just the three standard plans to choose from (Basic, Business and Enterprise), so we decided to do something about it!

From today, all our Spiffy Stores e-commerce plans can be customised to add-on extra functions or resources to meet your needs. Yay!

We’re kicking off with two new add-ons – one that will add an extra 100 or 1,000 SKUs to your existing plan limit, and another for an additional 5 email addresses. Each add-on can be purchased multiple times, so you can choose exactly how many products or email accounts you want to support.

Add-ons can be purchased at any time for a small extra monthly fee, and cancelled at any time too, so you can keep your monthly costs at a minimum and grow when you need to. They can be added and removed in the “Accounts -> Add-ons” section of your store’s Toolbox.

Say no to old-fashioned fixed price plans and save money! Our new add-ons are the ideal way for you to customise your plan for your super Spiffy online store.

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Shipping with Fastway Couriers now available

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Fastway CouriersWe’re happy to announce that we’ve completed testing of the Fastway Couriers shipping module, and it’s now available in all stores based in Australia, New Zealand, Ireland or South Africa.

To activate it, go to the “Preferences -> Shipping and handling” section of your store’s Toolbox, and click on the “Add a shipping agent” button in the top right of the screen.

You’ll need to click the “Activate” button under Fastway, and then choose which services you’d like to offer to your customers. Whether or not you’re entitled to the Frequent User Rate depends on your account standing with Fastway, so you’ll most likely want to contact them to either set up an account or find out if you’re eligible.

After you’ve activated the Fastway shipping agent, you’ll the need to add a weight based shipping rate for Fastway. Further instructions on how to do this are located in our knowledge base.

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Minimize Shipping Costs with the Spiffy Stores Advanced Packing Algorithm

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“How do I save money by minimizing my shipping costs?”

That’s a question we hear all too often as our store owners stuggle with the problems of shipping their goods to customers.

Setting your shipping costs is one of the most important aspects to running an online ecommerce business. If you charge too little, then you may lose money on each order and if you charge too much, you may lose sales as customers go elsewhere.

Other Shopping Cart Software Fails to Deliver

As incredible as it sounds, the popular ecommerce software packages available today are of little help, with most offering no more than simple flat-rate shipping schemes. If you find a service offering real-time carrier calculated shipping rates, such as from Australia Post or New Zealand Post, then the chances are that if your customers order more than 20kg of items, they’re out of luck as that’s the maximum weight that you can send using these services.

This means that you could lose customers or risk going out of business because you’re not making enough profit. What’s worse is that you may be losing valuable orders where your customer wants to purchase a large number of items and your shopping cart software says: “Sorry! I don’t know how to handle that many items. It’s all too complicated for me. Please take your business elsewhere.”

Large shipping companies pay $100,000s for software to help them optimize their parcel packing because it saves them money. It’s expensive because it’s a very complicated problem and requires a lot of advanced mathematics to solve.

Spiffy Stores Advanced Packing Algorithm Software Solution

At Spiffy Stores, we’ve solved the packing problem and we’ve added our advanced parcel packing algorithm to all stores at no extra cost. Every Spiffy Stores plan includes real-time carrier calculated shipping rates, and all orders are processed by our advanced packing software.  This means that the cost of shipping every package is minimized, and that means you save money!

Our Advanced Packing Algorithm software is unique to Spiffy Stores and you won’t find it anywhere else. Our range of shipping options is unmatched by any other vendor, and every one of our shipping features is freely available to every store on every plan. Other providers charge extra for basic carrier shipping apps, plugins and add-ons that we provide for free!

There’s simply no competition. Have a look at what the others offer and you’ll see the advantage in choosing to build your business with Spiffy Stores.

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Easy theme editing using WebDAV

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We’ve always believed in pushing the technical envelope to provide advanced technical solutions to make life easier for our store owners.  This is way more important to us than the hype and gloss that you may find in the rest of the industry.

Over the past year, we’ve been talking to loads of web designers who use Spiffy Stores to create online stores for their customers. Although they love creating new e-commerce shops using our software, the resounding feedback we’ve been getting is that whilst the current Theme Editor in the Toolbox is great for small changes, it get’s a bit more difficult when designing an entire theme for a store.

For larger theme updates it’s really necessary to download the theme files to your computer, edit them and then upload the new files to the server. Using the Theme Editor to do this is a bit cumbersome, and makes the design process more difficult than it should be.

We’ve listened to these concerns, and have spent considerable time and effort working on a solution… so today we’re very proud to announce a major new capability which allows all your theme files and assets to be edited directly from your computer using WebDAV enabled editors such as Adobe’s Dreamweaver, and Panic’s Coda.  If you’re on a Mac, you’re even luckier, as WebDAV is built right into OSX, and can be used in conjunction with TextMate and Taco.

To use this new feature in Windows, all you need is a WebDAV enabled editor or a utility such as NetDrive which allows WebDAV files to be mounted on your computer as a local folder. This means that you can use your favourite editor to edit your store’s theme files directly from your computer.

If you’re using a WebDAV enabled editor such as Dreamweaver, you also have access to some advanced features such a file checkout and locking so that you can work in a team without having to worry about whether someone else overwrites your changes.

If you’re a web designer and your current e-commerce software doesn’t support WebDAV, then you should seriously consider Spiffy Stores for this feature alone, as you’ll find your theme development time slashed significantly.

For more info about using WebDAV to edit your store, head over to the WebDAV section of our knowledge base.

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Stripe payment gateway now available

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We’re really pleased to announce that Spiffy Stores now supports the Stripe payment gateway for accepting credit card payments in your online store.

Stripe is super easy to set up, and has some of the lowest fees, bringing the whole process of automating credit card payments within reach of small businesses… without the giant setup fees imposed by many banks.  Their fees are just 2.9% of the transaction plus a 30¢ transaction fee.

Stripe has no setup fees, no monthly fees, no minimum charges, no validation fees, and no card storage fees. There’s also no charge for failed payments.

What’s the catch you ask?  None except that it’s only currently available to ecommerce businesses based in the US.  We’re eagerly awaiting the release of their worldwide service though, and will let you know as soon as it’s available.

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Worldpay payment gateway now available

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We’re happy to announce that Spiffy Stores now supports the Worldpay Direct XML payment gateway, allowing store owners to seamlessly accept credit and debit card payments in their online store.

Worldpay’s Business Gateway Plus is an all in one payment gateway and Internet Merchant Account that includes advanced fraud screening and online management, giving you everything you need to start collecting payments online. With everything under one roof, it really is good value and easy to manage.

Existing store owners who have signed up with Worldpay can enable the Worldpay gateway in the “Preferences -> Checkout & payment” section of their store toolbox.  More information about payment gateways compatible with Spiffy Stores can be found in our knowledge base.

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Adding URL Redirects makes migrating your online store even easier

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A URL redirect can help your customers find your products on your new Spiffy Store site when you migrate from another software platform and your old links are still cached by the search engines. This makes the whole migration process easy and painless as you don’t run the risk of losing sales because your customers can’t find the right products.

In simple terms, a URL redirect lets you map from one web page address to another, and this is the kind of feature that you’ll find supported by most modern ecommerce and online shop builder software.

However, here at Spiffy Stores we like to provide our store owners with the best possible tools for running their online stores, so we decided to go just that little bit further to help you solve your problems without actually creating more work for you.

If you look at the URL Redirection solutions offered by other hosted e-commerce providers, you’ll quickly see that in most cases they don’t offer any form of pattern matching or wildcard support for the redirections. This means that for a large store, you may be forced to enter many thousands of redirection mappings to support the full range of possibilities. Even worse, some don’t even offer a bulk import/export feature, so you have to type in all your redirects by hand.
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New payment gateway: Quickbooks Merchant Services

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Happy Friday everyone! This is just a quick post to let you know that Spiffy Stores now supports Intuit’s Quickbooks Merchant Services payment gateway to accept credit card payments in your online store.

You can select this gateway in the “Checkout & Payment” section of your store’s preferences, where you’ll also find some handy setup instructions to get you up and running.

Westpac PayWay payment gateway now available

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Spiffy Stores is proud to announce that we now support the Westpac PayWay API service. If you already have a PayWay account or are planning on getting one, you can now use the PayWay payment gateway to seamlessly accept payments in your online store.

PayWay is a fully integrated merchant solution and payment gateway from Westpac, which means you only have to pay one organisation for both your merchant solution and your gateway solution to accept credit cards in your ecommerce website.

Existing Spiffy Stores store owners can set up the PayWay gateway in the “Checkout & payment” section of their store preferences. Unlike some other providers, we don’t charge a fee for an “add-on” to enable you to use PayWay…  it’s available for use with no additional charges from us!

For more information about the Payway gateway, please visit https://www.payway.com.au/core/AboutView

As with all payment gateway options, we recommend you shop around to get the best deal for your business. A full list of all of the payment gateways that can be used with Spiffy Stores is available in our knowledge base.

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International shipping with NZ Post now available

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We’re happy to announce that our New Zealand Post shipping calculator can now calculate international shipping rates!  It’s now available to all Spiffy Stores based in New Zealand for calculating postage costs to your customers all over the world.

To activate it, just go to the “Shipping & handling” page in your Toolbox and click on the “add a shipping agent” button to go to the “Shipping Agent Rate Calculators” page.

From here, you can add, delete and edit the shipping agent and the services that you want to support in your store. All our New Zealand customers will see a new entry on this page from today for the new NZ Post calculator. All you need to do is click on the “Activate” button, confirm the international services that you want to support and you’re done.

Existing store owners already using NZ Post for their domestic shipping should follow much the same process.  If you’re already using the New Zealand Post shipping calculator for domestic shipping, just go to the “Shipping & handling” page in your Toolbox and click on the “add a shipping agent” button to go to the “Shipping Agent Rate Calculators” page, and enable the extra international services.  You’ll also have to add rates for each country as well.

More information about our New Zealand shipping calculator can be found in our knowledge base.