Planned Outage Notification

We’ll be doing some maintenance that will unfortunately involve some downtime for your store.

Our usual maintenance has resulted in little to no downtime for many years, but this maintenance requires that we take stores offline to be able to make necessary updates.

We estimate that this maintenance will take up to 2 hours to complete.

During this time, visitors to your store will be redirected to a generic page saying that your store is undergoing maintenance.

As soon as the maintenance is completed, we’ll switch your store back to live.

If you have any questions, please email us at

We’ll update the FAQ below with answers to any questions we receive.

Expected Impact: 2 hours outage duration
Date: Sunday 19th September 2021
Time: 9:00am – 11:00am AEST

Frequently Asked Questions

Q How long is the downtime?
A We estimate the downtime to be 2 hours or less

Q Will visitors see a page stating the site is under maintenance?
Yes. You can preview the page here