How do I log in to my store?
You can log in to your store using the login link at the top of this page.
I've lost my store password. How do I reset it?
To reset your password, click the "Login" link at the top of this page, then click the "Lost your password?" link.
How do I add a logo to the top of my store's front page?
You can upload your own logo in the "theme editor" section of your store's admin (it's in the "Design & Assets" Section). All Spiffy Stores themes allow you to upload your own logo for use in your store.
Google's webmaster tools needs me to verify that I am the site owner, can you explain how to do this?
To verify your site with Google webmaster tools, choose the "Meta tag" verification method, and copy the meta tag that Google provides you with.
Log in to your Spiffy Stores admin area, and go to the "Theme editor" section.
In the theme editor, click on the "Theme.liquid" file to edit it.
Paste the meta tag that Google provided you with immediately after the
<head>tag, and then click the save button.
Back in Google's webmaster tools, click the "Verify" button, and your site should verify properly.
How do I edit my menus?
You edit your menus in the "Store menus" section of your store's admin. Menu items can be added, deleted, and re-ordered however you want. You can also set up multi-level menus and drop down menus if your theme supports them. For more information, visit our knowledge base.
How do I use my domain name with Spiffy Stores?
To use your domain name, you just need to re-delegate your domain name to our nameservers. This can be done in the domain administration area of the company you registered your domain name with. You then add your domain name in the "DNS & Domains" section of your store's admin.
The nameservers for Spiffy Stores are as follows;
More information is in our knowledge base.
Contact Spiffy Stores
To contact us, please give us a call, or complete our contact us form below.
If you already have a Spiffy Store, please don't use this form. Instead, please submit a support ticket, or call us on 1300 727 334 during phone support hours. Our phone support hours in Australia are 9am to 3pm AEST, Monday to Friday
Please note that our phone support is closed from Monday the 21st of December, and will re-open on Monday the 4th of January. Urgent queries will be answered by email during this period, but we will be back on the 4th of January to assist with any theme modifications and general queries.