19 ways to promote a new product on the web for free

free-signSo you’ve got some pretty cool new stock for your online store – bonza!

Once you’ve got that sparkly item beautifully photographed and loaded safely in your Spiffy Store, it’s time to go to town with your marketing.

You don’t have to have a big marketing budget to promote your new product online.

Here are 19 ideas that will cost you nothing but a little bit of your time.

  1. Post a photo of your new product on your Facebook page, linking directly back to the product page on your store
  2. Tweet that cool photo and link out on your Twitter account
  3. Post the image and link on your Pinterest page
  4. Post the image and link on your Google+ page
  5. Make a creative photo on Instagram
  6. Write an update for your LinkedIn company page
  7. Take a short video of the product on your smartphone and load it onto your YouTube channel
  8. Post the video out on your other social networks too
  9. Use a #hashtag on social media whenever you mention your new product. For example, #shoes or #goldsandals.
  10. Post on social media more than once. If you do it just once, it may get lost in the noise of the newsfeed.
  11. Feature the product in your next newsletter
  12. Mention it in your email signature with a link
  13. Write a blog post about it. If it’s something to wear, you could discuss different ways to wear it. Remember to use the product name in the page title and headline.
  14. Write a traditional press release and post it on PR sites like Newsmaker. If you’re not sure how to do that, check out my post on how to write a press release.
  15. Monitor sourcebottle.com for free publicity opportunities and giveaway requests that would fit your product. You can sign up for alerts on the site.
  16. Search for popular blogs in your niche (fashion, lifestyle etc) using Google Blog Search or Alltop and send the blogger some information about your product along with some nice images. They might feature it.
  17. When you ship your new product, invite your customers to post a snap of them using it on social media with a #hashtag so you can follow the activity
  18. Slip a note about the new item into the package when you ship other goods
  19. Add a note and link in your automated emails to check out the new product in the store

There you go. A bunch of online marketing ideas for you that don’t cost a cent!

Launch a Facebook Business Page to grow your online community

Facebook is the world’s largest social network.

Over a billion people use it to connect and share things that touch their lives.

Its sheer size and level of interactivity makes it a good way to build relationships for your business too.

Here’s how to get started.

Set up a separate Facebook Page for your business

Many of you will already have a personal Facebook Profile, linking you with your friends and family across the world. But personal Profiles are not intended to be commercial, and friends don’t like being sold to much anyway!

It’s better to set up a separate Facebook Page for your online store. Pages are built specifically for businesses, and offer unique tools to help with marketing. As it’s separate from your own profile, you won’t bother your pals too much either!

Go to https://www.Facebook.com/pages/create.php and choose your business type to start. Then fill in the form fields and follow the onscreen instructions.

Just like a personal Facebook Profile, you can add a profile picture and cover photo to customise your Page. I suggest loading your logo (min 180 x 180 pixels) as the profile pic and a creative, high quality image depicting what you sell (min 399 x 150 pixels) as the cover photo.

Get your Page working for you

Once you’ve filled in all the basic information for your page, and added any extra tabs and apps you want, it’s time to get to work promoting your business.

> Invite your Facebook friends and contacts to like your Page

> Grab a username: Make a unique web address for your Page. It’ll make it easier to promote in places where you can’t put a link, like business cards or flyers. Go to https://www.facebook.com/username for instructions.

> Make posting a habit: Start by posting something every day if you can, and respond to any comments you get the same day. Remember, it’s a conversation, not a broadcast!

> Post a variety of content: The key to keeping your followers is posting a variety of interesting content, not just boring one-liners. Mix up sales promotions with other non-salesy material that a typical customer would enjoy like:

  • Photos and videos – a 2012 Hubspot study found that photos on Facebook generate 53% more likes than the average post. So have fun with images like pictures of your latest products, behind the scenes photos or inspiring images you’ve found (take care with copyright). You can use free online tools like Canva to create quality images with text on top.
  • News – new product in your store? Opening up in the real world? Let your followers know with a friendly news post.
  • Promotional offers – spread the word about a sale, discount or freebie.
  • Blog posts – post a link to new articles on your blog.
  • Harmless funnies – don’t be afraid to use humour. Posting a relatable funny can put a smile on someone’s face and make you more human.
  • Questions – want to know what your audience thinks? Ask them! Question posts are popular for attracting comments, and the feedback can be useful for product development or service improvements.
  • Tips – show the different ways to use your products.
  • A trending topic – if something in the news is relevant, just jump on that media bandwagon!
  • Other articles – link to articles from around the web that your audience may like.

You can discover which types of post are most popular with your audience in your Page Insights report, and do more of the same.

> Boost your posts: Facebook doesn’t guarantee all your posts will show in your followers feeds, so you can boost important ones by paying and hopefully reaching more people.

> Promote your Page on your Spiffy Store: Check your theme documentation for details on how to do this.

Pages are a useful way to build your online audience for free, but they aren’t the only way to promote your store on Facebook. In the next marketing post, we’ll look at using Facebook paid advertising to tell even more people about your cool stuff.

How to set up Google AdWords to get more traffic to your online store

getting-traffic-to-your-storeOne of the quickest and easiest ways to get traffic to your online store is through paid ads on search engines like Google. It’s great for bringing people to your site when you first launch.

But wait, I hear you say, why pay when I can get listed in search engine results for free?

OK. Here’s a quick recap on the difference between the two types of search engine results listings.

Organic (free) listing

Appearing for free in search engine results is known as an organic listing. You can’t buy the placement – it’s made by the search engine based on its assessment of the content on your web page and its relevance to the search term. It looks at about 200 factors to help it make that decision.

Paid listing

Paying for a listing in search engine results is known as Search Engine Marketing (SEM) or pay-per-click (PPC) advertising.

These ad listings show up in the top positions on the first page of search results, and in a column down the right hand side. They look very similar to other listings, but they’re labelled ‘ads’ or ’sponsored links’. And if you look closely, you’ll see they read a little differently. AdWords is Google’s paid advertising program.

It doesn’t cost anything for your ad to show, but you’ll be charged a small amount when your ad is clicked on. The charge varies depending on the relevance of your ad and web page to the search term, and how much you’ve offered to pay for that click.

Why would you pay?

Well, put simply, it can be hard to get in the top search results otherwise.

The algorithms that calculate the position a web page is given in the free search results are highly complex. Trying to get a high ranking can take a lot of time, effort and specialist knowledge and you’ll be competing with countless other businesses trying to do the same.

And when the algorithms are updated (which happens a lot), you can find your page rankings change overnight.

Google AdWords gives your web page a much better chance to appear on the first page results for your chosen keywords, and you can do it really quickly.

Ready to give it a go? Here’s how to get started

Don’t be tempted to rush in to creating your ads before you’ve done steps 1 and 2. They’re crucial!

1. Get into your customers heads

Before you create your first campaign, write down everything you know about your customers. It’ll help you create better campaigns if you’re seeing your offerings from their perspective.

Who are they? What would they type into the Google search box to if they were looking for products like yours? Where do they live?

2. Draw up a list of keywords related to your business and products

Make a list of the search terms you’d expect your customers to use to find your products. These are your keywords.

Don’t be too general in your choice. A one-word term is usually expensive for a click because it’s so generic and popular, and you can end up paying for traffic that’s looking for something you may not stock.

Aim for keywords of two or three words, and include brand names, colours, and your location. A jewellery store keyword list might include high-level keywords like “gold jewellery”, as well as more specific categories like “gold and diamond wedding rings”. As a rule, the more specific the keywords, the closer the visitor is likely to be to buying as they’ve already narrowed down their choices.

Your web analytics software might give you some insights into the terms people are already using to find your web pages. This is not as easy as it was though, as the most common web analytics tool, Google Analytics, has stopped sharing that information. Grrr.

3. Set up your AdWords account

Now you’ve done your homework, head over to https://adwords.google.com and follow the instructions to set up your AdWords account.

If you’ve already got a Google account (like Gmail), you can use that email address and password to sign in. You can also create a separate account if you’d prefer to keep your business and personal activities separate.

4. Set up your first AdWords campaign

Once you’ve signed up and verified your email, you’ll be taken to the “Your first campaign” page.

It’s important to know your goal for the campaign before you start so you can tell if it’s effective. Generating sales is probably the main goal for an online store, but you can use AdWords to bring in just leads or traffic too.

Each AdWords campaign has its own settings that let you define the budget and where want your ads to appear. These settings will apply to all ads within the same campaign.

It’s very easy to set up a campaign – just fill in the fields displayed:

Set-up-campaign-AdWords

Your budget – this is the most you’re willing to pay per day for traffic to the ads in this campaign. You can change it at any time if you find you’re not getting the results you want.

Locations – these are the geographical places where you want your ads to display.

Networks – these are the online networks where you want your ads to show; Search Network is the default but you can also choose Display Network to have your ad show on Google partner websites too.

Keywords – This is where you list the keywords you want to use to bring traffic to your ads. This field will be pre-filled with suggestions and their approximate search volumes but you can delete the ones you don’t want and add your own. Don’t go mad here, use around 10-20 keywords per campaign to keep it manageable.

Bid – this is the most you want to pay for a click on your ad. You can set your bids for a click manually, or let AdWords do it. When you’re starting out, it may be easier to let AdWords do it for you. If you choose the manual option, enter a default bid as well. This will be the most you want to pay for a click.

Write your ad – this is where you put together your AdWords text ad. There are other types of ad you can make but this is the easiest and most popular.

  • Landing page: this is the actual web page the visitor will land on when they click the ad.
  • Headline: 25 character limit. The headline should be highly relevant to the search query you’re expecting for this ad.
  • Line 1: 35 character limit. Mention your unique value or problem you solve here.
  • Line 2: 35 characters. Continue, and add a call to action here to encourage a click.

Here’s an example of one of our Spiffy Stores text ads.

spiffy-adwords-ad

A word about: relevance

Relevance is the currency of search. It’s the most important aspect of your ads. Clear, persuasive ad text, that’s highly relevant to your keywords and the content of the page it leads to, will get better results. And as AdWords uses both quality (relevance) and bid ($) to determine your ad’s position, you can get a higher position, sometimes at a lower price, with highly relevant keywords and ads.

5. Complete your payment details

As this is your first AdWords campaign, you’ll need to fill out your payment information. Then, once your ad is approved (yes, it has to go through Google’s approval scheme), it will be active. You can ‘deactivate’ it by pausing the ad and it won’t show up in search results.

6. Keep an eye on your AdWords results

AdWords is not a set and forget exercise.

To get the most out of it and not waste money, you’ll need to keep coming back to analyse the results and make any changes that will improve your ads performance. More on how to do that later.

In the second post in this series, we’ll look into some of the ways you can optimise your ad. Stay tuned!

10 cracking ideas to promote your online store for Christmas

christmas-promotion-ideasAaargh! It’s that time of year again… It seems like only yesterday I was packing away the baubles and vacuuming glitter off the rug, but now there are less than 7 weeks till the Big Day.

With tinsel garlands and Christmas bells festooning the shops, it’s time to for you too to get into gear for the Christmas shopping frenzy.

Here are a few ideas to market your store over the festive season.

Create a Christmas collection

Attract online Christmas shoppers by creating a collection of items from your store that make great gifts.

Choose products for a broad range of tastes and budgets, from little stocking fillers and Kris Kringles to bigger family gifts. Categorise your products with tags like “gifts for mum” or “gifts for him”.

Offer a Christmas gift-wrapping service

Help your customers out by offering gift-wrapping over the festive season. If you’re offering wrapping at no extra charge, you can limit it to orders over a certain value, for example. That might encourage buyers to get more goodies in the one place.

Offer free delivery

Nothing makes my day like free delivery on my purchases. It’s a gift in itself! If you want to limit the cost impact, you could make the minimum order value for free shipping above your average order value and put a time limit on it.

Communicate your businesses seasonal information

Update your website well in advance to let your customers know when you will be closed over the holiday period. Make the cut off date for Christmas orders very clear to avoid disappointment.

Add your festive promotion to your email signature

Businesses often overlook this opportunity. Every time an email goes out, it can carry a promotional message in the signature area. Update your email signature over the pre-Christmas period to highlight special deals.

Create Christmas gift vouchers

Christmas is a great time to offer gift vouchers for your store. It’s a nice idea for shoppers who may not know exactly what to buy for a fussy friend or relative.

You can design a festive gift voucher yourself in a program like Word or PowerPoint and associate each value ($20, $50 etc) with a coupon code. Coupon codes are available on our Business and Enterprise plans and applied to your store through the “Marketing” section of your Toolbox. Find out how to create a coupon code here.

Email to your list to let them know what’s in store this Christmas

Design a festive email layout and send a Christmas newsletter to your subscribers and customers. Offer them gift ideas and let them know about any seasonal promotions. Include important information like order cut off dates and any holiday closures.

If you’re not already using email to connect with your customers and subscribers, here’s a quick guide to email marketing for your Spiffy Store.

Write Christmas-themed blog posts

Blog posts are a great way to attract traffic to your store and Christmas should give you a lot of topical ideas. How about a post suggesting ideal gifts for the hard-to-buy-fors (which you of course sell)?

Get busy on your social networks

Don’t forget to promote your offers on your social networks like Twitter, Pinterest and Facebook using hashtags like #giftsforhim and  #christmasgifts. You could attract a lot of extra traffic.

As the Big Day approaches, post shipping reminders so your customers know the last day to order for delivery in time for Christmas.

Remember it’s all about the customer

Christmas is a huge retail opportunity and the chance to make a lot of shoppers happy. Build good relationships with your customers during this busy time and you could have repeat business throughout the new year.

Make yourself Popular with Free Shipping

Everyone loves a bargin or free stuff!

Reward your customers for their loyalty by giving them free shipping. We’ve added a new type of shipping rate that makes this possible for every Spiffy Stores customer.

Until now, shipping rates have been weight-based. We’ve added the capability to define rates based upon the value of the shopping cart. You can define a range of values for the value of the shopping cart and if the cart falls within that range, you can provide a fixed value for the cost of shipping. This value can be $0.00, which is how you specify free shipping.

For example, you can create a rule that provides for free shipping if the customer spends $50 or more.

If no shopping cart value range applies, then the normal weight-based rules will apply.


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