Category Archives: Announcements

Expanded Payment Surcharge Options Now Available for Australian Merchants

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Surcharges for payments by credit card are now fairly common in the Australian market place, and came about from an RBA review into the payments system, which recommended greater transparency for consumers.

These sort of regulations, however, do not exist overseas… especially in the US. This means that support for adding surcharge payments to orders is basically non-existent, and is not really likely to be added in the near future by US-dominated ecommerce platforms.

In case you hadn’t realised, Spiffy Stores is 100% Australia owned, so of course we’re more concerned with meeting the needs of our Australia based merchants. Today’s announcement demonstrates this point.

So we’re happy to announce that our payment surcharge options now include the ability to add a percentage surcharge to all PayPal transactions, in addition to our existing credit card based surcharge options, which allow differing surcharges based on the credit card brand.

Perhaps one of the important lessons we’ve learnt from the global pandemic is that maybe there are some things we don’t really want to get from overseas! It’s been a reminder that there are benefits in looking at local solutions for many of our needs.

Shouldn’t this also be true when you are considering what platform you choose as the basis for your own business?

I guess the bottom line is that with Spiffy Stores, you’re going to get a platform for your online business that is aligned with your needs as a business owner. The same can probably not be said for the US-based platforms that you may be considering.

Creating content just got a bit easier.

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Hope everyone is doing well in these “interesting” times.  Has anyone else noticed that Netflix seems to have fewer decent movies than ever?  Are they taking advantage of the fact that some of us are trapped in our homes?

Netflix bitching aside, I should get to the real purpose of this article… which is to let everyone know that we’ve added a new wysiwyg text editor to stores that allows you easily lay out your text, make text bold, italic, different colours etc.

That’s not it though… you can change alignment, add bullets, add links in, and do pretty much all of the other stuff you can do in common desktop editors.

Oh… and you can also add in images and rotate & crop them inline… as well as adjust the size, brightness, contrast, and a bunch of other stuff.

Just to make sure the new editor doesn’t break stuff that you’ve created using the old editor, it only shows up on new products, pages, and articles that you’ve created in the last week or so.

We know this feature has been around for ages, and it may seem that we’re a bit slow bringing it to our software.  Conversations about the editor usually ended with someone screaming “x#$%&* no way! it makes the code too messy!”… which is exactly why we have delayed this release.

The text that you add for your products can be used in many ways… such as when you connect your store’s product catalogue to Facebook, Instagram, or one of the shopping portals we support.   They don’t want to deal with messy code, and neither do we.  The great news is that we’ve almost perfected cleaning up this code so products aren’t rejected.  

The editor is still a work in progress, so please let us know if you run into any issues with your product feeds, or with the editor in general.

Simple Ecommerce Theme

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Over the past months, the Spiffy Stores team have been flexing our creative and technical muscles hard to bring store owners and developers a simple but full featured new Spiffy Stores theme.

Now, we’re excited to introduce you to the result of all that hard work — and open up a whole new set of possibilities to stretch your creativity.

It’s called Simple – and it’s the newest premium Spiffy Stores theme available for free on all Spiffy Stores plans.

Simple is designed to be exactly what it sounds like – super simple.

Simple represents years of feedback from store owners and developers of all types who want more flexibility and control when it comes to themes, as well as keeping the overall look as clean as possible… but still containing the features built in to our other themes.

That’s a delicate balancing act!

Feature overview

The real power of Simple becomes obvious once you apply the theme and see the options available in your Theme Editor.

Here’s a roundup of some of the highlights of the Simple theme:

  • Advanced mega menus without an app: We know that mega menus are a key way to not only to “show” your shoppers around the store but also get out your marketing messages — so we’ve expanded the mega menu functionality in our other themes to create our most flexible setup yet.
  • A beautiful slideshow, with customisable size, colours, transitions, and fonts.
  • Customisable Instagram feed to show off a gallery of your product images
  • Customisable parallax banners on all pages including collection pages, product pages, blog articles etc.
  • Customisable tabs on product pages. You can break up your product pages into section for displaying different kinds of info, such as videos, size charts, shipping info, reviews etc.
  • Customisable popups, which are far more effective than just having a subscribe form in your footer.
  • Display featured products, featured collections, and blog articles on your home page…. along with welcome text, a slideshow, and your Instagram feed. We’ll also soon provide a tutorial on how to re-order and customise sections.
  • Integration with Yotpo to provide product reviews
  • Customisable announcement bars to provide important info
  • Choose from over 50 included fonts, or add your own custom Google font.
  • Colour options so you can recolour everything in the theme, or choose from built-in colour schemes.
  • Product sorting, list view, grid view, and unlimited scrolling options
  • Google reCAPTCHA to protect you from spammers
  • All the other features, in other themes, such as wishlists, mobile responsiveness, social media integration, image galleries etc.

How to get it

Like our other themes, the Simple theme is available exclusively to Spiffy Stores, and can be applied in the Theme Gallery section of your store’s admin. If you’re switching from another theme, you may want to ensure you download a backup of your current theme first.

You might want to read The Simple Theme Guide, as the theme has a lot of customisation options in the Theme editor, and a lot of the functionality is disabled until you enable it.

The future of Simple

We’re planning on adding a bunch more features to this theme, so stay tuned. Planned enhancements include;

  • Quick shop popup windows
  • Create unlimited custom fields on your products
  • Video in product images
  • Video in the home page slideshow
  • More enhanced responsive images

This is only the beginning

Finally, as you start using Simple, don’t forget that this is version 1.0 only — so you might say we’re only in the warm-up phase of pushing Spiffy Stores theme flexibility.

We’re already hard at work on a series of updates that will be released to bring even more features and functionality to this theme.

Love a Bargain? Customers Love Product Bundles.

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We love adding new features to Spiffy Stores, especially when they add heaps of value for our customers. Our newest addition to the family is the Product Bundle.

You might already be familiar with the concept of selling products in convenient bundles or related products. It’s great way to encourage your customers to buy a few extra items by offering them a bargain when they purchase a product bundle. Studies have shown that customers are drawn to product bundles if they see them as providing good value. Why buy the items separately when you can save money by buying them together in a bundle?

Product Bundles are such a great idea that we’re kicking ourselves for taking so long to add them to our set of core features. The Spiffy Stores core features are all included as part of our base software, and there’s no need to mess around with 3rd-party apps to get access to something that’s essential to running your business.

Product Bundles are also such a great addition to your Spiffy Store that we include them free of charge in all of our plans except for the entry-level Startup plan, where they are also available as an Add-On.

Product Bundles also have other uses. They are great for managing your inventory when you want to sell build-to-order products such as Gift Hampers. A Gift Hamper is going to be made up of lots of different products, which you may or may not sell individually. The Gift Hampers are likely to contain some products in common, but it would be crazy (and bad business) to build your hampers ahead of time, as you really don’t know how many of each type are going to be sold.

Building your Gift Hamper products using Product Bundles allows you to track the inventory levels of all of the individual products, so no matter what hamper sells the most, you’ll always know that you’re not overselling your products and ending up with disappointed customers.

Finally, Product Bundles are an easy way to offer bulk-purchase discounts for a single product. Just create a Product Bundle for the product, and then add additional variations to the bundle for the multiple quantities that you want to sell, such as a “Pack of 5” or a “Pack of 10”. Adjust the bundle quantities and prices of the packs and you’re done. Bulk-Purchase discounts done in a few simple steps.

If you’re not using Product Bundles now, then maybe it’s time to start adding them to your product line-up. If you’re not using Spiffy Stores as your ecommerce provider, then maybe it’s time to make the switch to save money, support an Australian business and get access to all our great features.

More info about Product Bundles can be found in the Product Bundles Tutorial in our Knowledge Base.

Zip Pay Payments Now Available

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Accept Zip Pay Australia in your E-Commerce Store

Buy Now, Pay Later systems are really shaking up the world of ecommerce, and this month we’ve launched our integration with Australian payment system Zip Pay to do just that.

In November 2016 we launched our integration with Australian buy now pay later platform Afterpay and for Spiffy Stores merchants that have started offering layby-type payments, they’ve seen really good uplifts in average order value. It’s early days for our integration with Zip, but we’re hoping to see similar results for our merchants and Zip reports that the average increase is a 30% increase in sales.

How does Zip Pay work for buyers?

With Zip, you enter your credit card details once at account creation, then you have a digital wallet with capacity for buying up to $1000 total accumulated from any of the stores you choose to use Zip Pay with.

You can then buy at a store that accepts Zip without having to enter your credit card details and without your card being charged. Your credit card won’t be charged until you start making your first repayment.

Repayments are a minimum of $40 per month but you can split that $40 across fortnightly or weekly payments until the balance reaches $0. If you miss a repayment, there’s no interest to pay, just a flat $6 payment for that month.

Why offer Zip Pay to your customers?

Zip have generated over $100 million in sales and have seen an average 80% increase in order value, 3 times the repeat transactions and a 30% increase in sales. With Zip you get paid straight away for the full order amount but your clients can pay the order off over time.

Zip wear all the risk, both fraud and credit and once a transaction is approved, you’re guaranteed payment. Zip settles daily, direct to your bank account.

Zip joins a suite of over 60 payments options already available on the Spiffy Stores commerce platform including PayPal, as well as instant credit card payment gateways such as BPoint, eWay, Fat Zebra, Merchant Warrior, Payment Express, Pin Payments, SecurePay, and Stripe to name a handful. These services are all ready and available for use in all Spiffy Stores, allowing merchants to set them up effortlessly.

What is the sign up process for buyers?

  1. Simply select Zip at checkout
  2. Sign-up on your mobile, tablet, or computer
  3. Complete your order – We pay on your behalf, so you have nothing to pay today. It’s that easy!
  4. Full payment flexibility – You pay us over time weekly, fortnightly or monthly, whichever suits you best.

What is the sign up process for online merchants?

  1. Complete Zip Pay’s online merchant application form
  2. Connect your Zip account with Spiffy Stores – view help guide.
  3. Start taking payments for the full order amount, while customers pay Zip over time.

Further reading about Zip

What is Zip Money?

Spiffy Stores has also just integrated with Zip Money, an affiliate company of Zip Pay. Like Zip Pay, Zip Money allows customers to buy now and pay later, all interest free. The key difference is that Zip Pay is designed for smaller purchases under $1000 whereas Zip Money is aimed at merchants who sell more expensive products. Zip Money purchases can be up to a value of $10,000.

To qualify as a Zip Money merchant you are required to have had a revenue of $500,000 or more for the last financial year and have been trading for 12 months or more.

Visit https://zipmoney.com.au/ to learn more about becoming a ZipMoney merchant.

eCommerce accounting made easy with our QuickBooks app.

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Quickbooks ecommerce integration

Whether you’re new to eCommerce, or if it’s something you’ve done for years, it’s worth taking the time to streamline your systems and automating the drudgery wherever you can. This allows you to free up time to spend on building your business by working on your marketing so you can maximise the return on your eCommerce investment.

We’re constantly coming up with new ways to assist our merchants with this process, so we’re pleased to announce that our new QuickBooks integration is now available. QuickBooks completes our accounting integrations for now, as we’ve so far integrated with Xero, Saasu, and MYOB AccountRight to simplify the accounting side of things.

We’re also pleased to announce that our new QuickBooks integration is now available to all Spiffy Stores merchants at no extra cost. Other eCommerce providers can charge upwards of $30 USD per month to sync order data from your online store to your accounting app.

While QuickBooks may have been around for some time now, they are always working on improving their range of eCommerce bookkeeping and accounting software. QuickBooks Online provides a reliable and cost-effective eCommerce accounting system. It also has the benefit of being based on the robust framework of their globally successful tried and tested PC based bookkeeping system.

Features of our QuickBooks integration include:

  • Real-time instant sync! – Once an order has been paid, it is instantly added to QuickBooks.
  • Automatic daily sync – Quickly and easily import all your orders from your Spiffy Store into QuickBooks Online. You can choose to automatically sync order data and also export historical data from your store.
  • Full order details – Each order you export from your store into QuickBooks will automatically include all line items, shipping and taxes.
  • Flexibility – Select an existing account or create a new one to import your order information into. You can also put all of your Spiffy Stores sales into a single account if you choose.
  • Beautiful reporting – Sync your orders to QuickBooks and take advantage of their powerful and beautiful reports.
  • Inventory updates – Set up your products with inventory in QuickBooks using an SKU that matches the SKU in your store, and we’ll update the inventory in QuickBooks when an order is placed in your store.

Features of the QuickBooks system include:

  • Easy-to-use navigation
  • Common accounting tasks at the push of a button
  • A range of advanced tools
  • Full sales recording with credit and debit card friendly invoices and payment notifications
  • Downloadable bank transactions
  • Categorises and reviews deposits and expenses
  • Full mobile integration

The system has a comprehensive online support facility and pricing is based on three scalable ongoing subscription levels (starting at $10 a month) that will scale with your business.

Integration is simple and easy!

Well it is if you choose a solution like Spiffy Stores, as we now have a shiny new app for QuickBooks! It’s simple and intuitive to implement and use, and it brings with it a variety of benefits:

  • Improved efficiency – With access to detailed customer information and sales, you are better equipped to efficiently place orders and easily answer customer questions.
  • Seamless syncing – Real-time syncing with QuickBooks, updating reports and transactions as well as key customer and product inventory information.
  • Easy configuration – Our QuickBooks app configuration is simple, and fast to set up quickly and easily. We’ve provided step-by-step instructions in our knowledge base.





More accounting love with our new MYOB app

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If you’ve been using MYOB for your accounts, we have a special treat in store for you.  Starting today, you can sync your orders directly into MYOB from your store automatically!  Yes!… no data input 🙂

We’re pleased to announce that our new MYOB AccountRight Live integration is now available to all stores at no extra cost.

Keep your data accurate and make tasks like bank reconciliation a breeze. This eases the pain of doing your accounts… our least favourite part of running a business.  As there’s no need for manual data entry, you save loads of time, as one of the major jobs you need to do is already done for you!

MYOB is an established leader in Australia for accounting software, and offer over 50 different business solutions to suit businesses of all shapes and sizes.

MYOB specializes in accounting software but offers a range of business management solutions.  MYOB can help simplify your business by doing the following:

  • Accounting
  • Payroll
  • Retail point of sale
  • CRM
  • Job management
  • Professional tax solutions
  • and more

Getting started is easy

Our MYOB AccountRight app allows you to export your orders automatically to MYOB, and create new invoices or sales without any intervention. You can opt to export your orders automatically each night, or as soon as you’ve received them.

You’ll be surprised how easy it is to get started with the MYOB AccountRight app – with a quick setup process, you’ll be up and running in minutes… and saving yourself hours in future.  Our MYOB knowledge base article walks you through the process.

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Square accepts payments from anywhere, now including Spiffy Stores

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We’re very happy to announce that Spiffy Stores are now accepting payments using the Square ecommerce payments gateway. You can now process your payments instantly in your online store, working alongside your existing mobile or point of sale systems using Square’s card reader.

Using Spiffy Stores and Square’s payment processing APIs, you can sell online and seamlessly integrate your online and offline sales. Track all your reporting and payments in one place using Square’s free app.

Connecting to Square couldn’t be any easier, especially if you don’t know anything about computers. You just select Square as your credit card processing method then decide what credit cards you’d like to support and whether you want to add a surcharge for each card. After a simple click of a button, you’re able to confirm your connection and you’re done. Your Spiffy Store can now process your payments with Square.

Remember too, that only Spiffy Stores allows you to manage your credit card payments exactly the way that you want to, with credit card surcharge payments that can be configured on a card by card basis.

Spiffy Stores Fulfilments and Australia Post eParcel – A new partnership

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We all remember the time we received our first order from our new online store and how we eagerly packed the parcel, wrote out a label and proudly took it down to the post office to be sent on its way.

This was the start of a new adventure, and with time and effort, it’s now grown to the point where packing all those parcels and sending them off can consume a significant part of the day. It’s not that we’re complaining about the success, but it would be really nice if it wasn’t such a chore.

This is a common story, that many new store owners experience as their businesses grow. Once the volume of your sales increases, you can start to take advantage of discount shipping rates by signing up with services such as Australia Post’s eParcel.

eParcel is used widely by many businesses, and it allows you to submit your parcel information electronically and to generate pre-printed labels and tracking information automatically.

Although there are many advantages to using eParcel, it can become a bit of a chore without some sort of direct integration between your online store orders and the eParcel system.

This is where the new Spiffy Stores Fulfilment integration shines. Once you have activated your eParcel account within the Spiffy Stores Toolbox, you can directly submit it to Australia Post with the click of a button. Your customer is automatically notified with the tracking information, and you’ll be able to check on the status of each parcel until it is successfully delivered.

Our new Fulfilment integration is going to save you so much time that you’ll have oodles of time left to invest in marketing your store. Our first users are already delighted and excited by the way this improves the way they run their businesses.

 

 

 

Automate your accounting with our new Saasu app

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We’ve been hard at work on developing new apps, and we’re pleased to announce that the first app available is our new Saasu app!

Saasu is an easy-to-use, comprehensive online accounting system that gives you real-time access to all of your business’ critical information. With Saasu you can enjoy the freedom of viewing your business data on-the-go, and working where and when it suits you.

With Saasu – an Australian-owned company, you get a complete solution for much better value than other major suppliers. Here are just some of the ways Saasu can help unlock your business’ potential:

• Invoicing, Purchasing, Inventory, Payroll
• Reports, Automated Billing & Expenses, Multi-currency, Bank Account Management
• Time Tracking, Light CRM, Point of Sale, eBay Connector
• Flexible, secure and convenient online access to your data
• Expert support and more.

Getting started is easy

Our Saasu app allows you to export your orders automatically to Saasu, and create new invoices without any intervention.  This takes the pain out of doing your accounts, as one of the major jobs you need to do is already done for you!

You’ll be surprised how easy it is to get started with the Saasu app – with a few clicks, you’ll be up and running in as just a few minutes.  Our Saasu knowledge base article walks you through the process.

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