Yearly Archives: 2018

More accounting love with our new MYOB app

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If you’ve been using MYOB for your accounts, we have a special treat in store for you.  Starting today, you can sync your orders directly into MYOB from your store automatically!  Yes!… no data input 🙂

We’re pleased to announce that our new MYOB AccountRight Live integration is now available to all stores at no extra cost.

Keep your data accurate and make tasks like bank reconciliation a breeze. This eases the pain of doing your accounts… our least favourite part of running a business.  As there’s no need for manual data entry, you save loads of time, as one of the major jobs you need to do is already done for you!

MYOB is an established leader in Australia for accounting software, and offer over 50 different business solutions to suit businesses of all shapes and sizes.

MYOB specializes in accounting software but offers a range of business management solutions.  MYOB can help simplify your business by doing the following:

  • Accounting
  • Payroll
  • Retail point of sale
  • CRM
  • Job management
  • Professional tax solutions
  • and more

Getting started is easy

Our MYOB AccountRight app allows you to export your orders automatically to MYOB, and create new invoices or sales without any intervention. You can opt to export your orders automatically each night, or as soon as you’ve received them.

You’ll be surprised how easy it is to get started with the MYOB AccountRight app – with a quick setup process, you’ll be up and running in minutes… and saving yourself hours in future.  Our MYOB knowledge base article walks you through the process.

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Give Customers Credit Where Credit is Due

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We’ve rolled out a small update to our customisable email templates this week. This one allows you to customise the email that gets sent to your customers when you add a credit to their account. This allows you to personalise the messages that you send to your customers.

While revisiting customer credits, we realized that even though customer account credits have been available from the day that we added customer accounts to Spiffy Stores, it’s not really a feature that’s widely supported in many of today’s most popular ecommerce packages.

This is important for you, as a merchant, to consider when choosing which platform to use for your online business. It’s widely acknowledged that giving customers an account credit, perhaps as a signup bonus or as a way of dealing with returns, is one of the most effective ways keeping your customers happy and prepared to keep shopping with you.

We’ve found that often it’s suggested that you can use Coupon Codes or Gift Certificates as a substitute for the missing Account Credit functionality, but this really misses the point of a credit. A customer gets the account credit automatically added to their next order, without having to remember or search for that Coupon Code or Gift Certificate email that was sent 6 months ago. What’s more, a Coupon Code or Gift Certificate may not support partial payments if the next purchase by the customer is less than the value of the Coupon Code or Gift Certificate.

All in all, if you really want to give your customers the best experience and easiest way of shopping with you, then don’t just make do with Coupon Codes or Gift Certificates when you want to give your customers an account credit. Coupon Codes and Gift Certificates are valuable marketing tools in their own right, but they are definitely not the right tool to be getting from your toolbox in these circumstances.

 

Square accepts payments from anywhere, now including Spiffy Stores

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We’re very happy to announce that Spiffy Stores are now accepting payments using the Square ecommerce payments gateway. You can now process your payments instantly in your online store, working alongside your existing mobile or point of sale systems using Square’s card reader.

Using Spiffy Stores and Square’s payment processing APIs, you can sell online and seamlessly integrate your online and offline sales. Track all your reporting and payments in one place using Square’s free app.

Connecting to Square couldn’t be any easier, especially if you don’t know anything about computers. You just select Square as your credit card processing method then decide what credit cards you’d like to support and whether you want to add a surcharge for each card. After a simple click of a button, you’re able to confirm your connection and you’re done. Your Spiffy Store can now process your payments with Square.

Remember too, that only Spiffy Stores allows you to manage your credit card payments exactly the way that you want to, with credit card surcharge payments that can be configured on a card by card basis.