Difference between revisions of "Reducing fraud in your online store"
From Spiffy Stores Knowledge Base
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| − | You often read in the | + | You often read in the news that consumers are worried about the security of their details when ordering online. In reality, it is not the consumers who need to worry, but the online store owners. If you're a consumer, the chance of your credit card number being intercepted as it travels over the Internet is extremely small. But if you are a merchant running your own ecommerce store, the chance of receiving orders with stolen credit card numbers is significant. |
| − | Sites selling things like watches, cameras, and computer hardware are most likely to get fraud orders. But any store can get them. We | + | Sites selling things like watches, cameras, and computer hardware are most likely to get fraud orders. But any store can get them. We've seen fraudulent orders for teddy bears! |
| − | Spiffy Stores | + | Spiffy Stores provides you with warnings on your "View order" page when we spot orders that are part of suspicious patterns. No software or other fraud detection tool can catch all potentially fraudulent orders however. Ultimately, it is always the merchant's responsibility to check orders before shipping. |
| − | *[[Warning Signs of Fraud]] | + | *[[Warning Signs of Fraud]] |
| − | *[[Store Warning Messages]] | + | *[[Store Warning Messages]] |
| − | *[[Suspect Orders]] | + | *[[Suspect Orders]] |
| − | *[[Marking Suspect Orders]] | + | *[[Marking Suspect Orders]] |
*[[Resolving Transaction Disputes]] | *[[Resolving Transaction Disputes]] | ||
Revision as of 08:59, 26 August 2010
You often read in the news that consumers are worried about the security of their details when ordering online. In reality, it is not the consumers who need to worry, but the online store owners. If you're a consumer, the chance of your credit card number being intercepted as it travels over the Internet is extremely small. But if you are a merchant running your own ecommerce store, the chance of receiving orders with stolen credit card numbers is significant.
Sites selling things like watches, cameras, and computer hardware are most likely to get fraud orders. But any store can get them. We've seen fraudulent orders for teddy bears!
Spiffy Stores provides you with warnings on your "View order" page when we spot orders that are part of suspicious patterns. No software or other fraud detection tool can catch all potentially fraudulent orders however. Ultimately, it is always the merchant's responsibility to check orders before shipping.