Locations

Locations are the places where you store inventory that can be used to fulfil orders. A location can be a warehouse, a retail store, or any other place you hold stock.

Locations are available on plans with Locations enabled. You can open the Locations page from the Preferences menu.

The Locations page

The page lists the locations in your store. Each row shows the location's name, address and whether its inventory is available for sale online.

At the top of the list you can see how many locations you are using and how many your plan allows. Drag a location by its handle to change the order in which locations are used to fulfil orders.

For each location you can:

• click the row to edit its name and address,
• click the gear icon to configure pickup and local delivery,
• click Disable to stop using it, or Enable to use it again, or
• click the trash icon to delete it.

Adding a location

Click Add a Location, enter the location's details, then click Create Location. A location records:

• Location Name — a name such as "Main Warehouse".
• Inventory at this location is available for sale online — when ticked, the stock at this location can be used to fulfil online orders.
• Point of Sale Location — link this location to the matching location in your Point of Sale system so inventory stays in sync. This is only shown when a Point of Sale system is connected.
• Address — the location's street address, city, state, country and postal code.
• Phone and Email — the location's contact details.

The default location

The default location is used when no other location is specified. Only locations whose inventory is available for sale online can be set as the default. The store owner can change the default location at the bottom of the Locations page.

Order allocation

When an online order is placed, Spiffy Stores decides which location fulfils each item. Only locations that are enabled and available for sale online are considered. The store owner can choose how the location is chosen at the bottom of the Locations page:

• Default location first — prefer the default location.
• Most stock — prefer the location holding the most stock.
• Location priority order — use the order of the locations in the list.
• Closest to customer — prefer the location closest to the customer.

Tick Minimise splits to prefer a single location that can fulfil the whole order, even if it ranks lower.

Pickup and local delivery

Click the gear icon beside a location to configure how it fulfils orders:

• Location Pickup — let customers pick up their orders at this location. You can offer pickup anywhere or only for selected postcodes, and add opening hours and collection instructions.
• Local Delivery — deliver orders to customers directly from this location. You can deliver anywhere or only to selected postcodes.

Click Apply Settings to save.

Disabling and deleting locations

A location that is no longer in use can be disabled. Its inventory is excluded from online fulfilment and from pickup and delivery, but its details and stock levels are kept. Click Enable to use it again.

A location can be deleted from the list. Deleting a location removes the stock levels held at it; purchase orders, transfers and receipt history that refer to it are kept. A deleted location cannot be recovered.