Difference between revisions of "How to cancel your Spiffy Store"

From Spiffy Stores Knowledge Base

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with your "Account Owner" email address and password.  
 
with your "Account Owner" email address and password.  
  
Once logged-in, click on the "Account" link in the top right corner:
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Once logged-in, go to "Accounts -> Store account".
  
 
On the "Store account" page, click the "Please cancel my account" button at the bottom of the page, under 'Need to close your store?'
 
On the "Store account" page, click the "Please cancel my account" button at the bottom of the page, under 'Need to close your store?'
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If you haven't activated your store, you can cancel at any time within the first 30 days and you won't be charged a cent.  If you have already activated your store, you will be billed for the period of time you have used Spiffy Stores.
 
If you haven't activated your store, you can cancel at any time within the first 30 days and you won't be charged a cent.  If you have already activated your store, you will be billed for the period of time you have used Spiffy Stores.
 
  
 
=== Why won't you cancel my shop for me? ===
 
=== Why won't you cancel my shop for me? ===
  
 
We can't accurately verify your identity based on your email address alone, which is why we provide you with instructions here on how to cancel. By logging into your store with your email address and password you're able to verify your identity and then cancel your account.
 
We can't accurately verify your identity based on your email address alone, which is why we provide you with instructions here on how to cancel. By logging into your store with your email address and password you're able to verify your identity and then cancel your account.

Revision as of 11:32, 16 September 2010

To cancel your store simply log in to your store at

http://yourstoreaddress.spiffystores.com/admin

with your "Account Owner" email address and password.

Once logged-in, go to "Accounts -> Store account".

On the "Store account" page, click the "Please cancel my account" button at the bottom of the page, under 'Need to close your store?'

This is the only way to cancel your account,

We offer a 30 day free trial on accounts as a way for customers to evaluate Spiffy Stores.

If you haven't activated your store, you can cancel at any time within the first 30 days and you won't be charged a cent. If you have already activated your store, you will be billed for the period of time you have used Spiffy Stores.

Why won't you cancel my shop for me?

We can't accurately verify your identity based on your email address alone, which is why we provide you with instructions here on how to cancel. By logging into your store with your email address and password you're able to verify your identity and then cancel your account.