Difference between revisions of "How to configure an Apple iPhone using IOS 7"

From Spiffy Stores Knowledge Base
 
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These instructions are for setting up email using IOS 7.  If you are using IOS 6, please click here -> [[How to configure an Apple iPhone]]
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These instructions are for setting up email using IOS 7.  If you are using IOS 6, please click here -> [[How to configure an Apple iPhone using IOS 6]]
  
 
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| [[Image:Iphone-05.jpg]]<br><br> <br>
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| [[Image:Iphone-ios7-6.png]]  
 
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| Spiffy Stores uses POP (POP3) mail for our email servers, so tap that and make sure it's highlighted in blue as shown on the left. <br> <br> '''The following information must be filled out; '''<br> <br> '''Name:''' The name you wish your emails to come from. <br> <br> '''Address:''' Your full email address. If you're using your own domain name in your store, you can set this to be the "Alias" email address that you've created.<br> <br> '''Description:''' Your full email address. <br> <br> When you have entered these details, tap "SAVE" and your iPhone will attempt to automatically connect. It will then show an area where you enter your incoming and outgoing server details.<br>
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| Name: The name you wish your emails to come from.  
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Address: Your full email address. Your email address should be something like "name@yourstore.spiffystores.com", and is displayed as your "User Name" in the Preferences > Email accounts section of your store's admin area.
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Description: Your full email address. If you're using your own domain name in your store, you can set this to be the "email address on your own domain that you've created.
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When you have entered these details, tap "SAVE" and your iPhone will attempt to automatically connect. It will then show an area where you enter your incoming and outgoing server details.
 
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| '''Incoming Mail Server Settings for Spiffy Stores are;&nbsp;'''<br><br>'''Host Name:'''&nbsp;Your mail server domain that is displayed on the "Preferences -&gt; Email Accounts" section of your store's Toolbox. (e.g. mail.yourstore.spiffystores.com)<br><br>'''Username:'''&nbsp;The full email address you are setting up(e.g. you@yourstore.spiffystores.com)<br><br>'''Password:'''&nbsp;The password that you set when you created your mailbox.<br> <br>
 
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| [[Image:Iphone-06.jpg]]
 
 
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| '''Outgoing Mail Server Settings for Spiffy Stores are; '''<br> <br> '''Host Name:''' Your mail server domain that is displayed on the "Preferences -&gt; Email Accounts" section of your store's Toolbox. (e.g. mail.yourstore.spiffystores.com)<br> <br> '''Username:''' The full email address you are setting up(e.g. you@yourstore.spiffystores.com)<br> <br> '''Password:''' The password that you set when you created your mailbox.<br> <br> <br> '''Note that although this section says it is optional, you MUST enter your username and password here to be able to send mail.'''<br><br> When you have entered these details, tap "SAVE".
 
 
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| [[Image:Iphone-ios7-7.png]]<br><br> <br>
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| Spiffy Stores uses POP (POP3) mail for our email servers, so tap that and make sure it's highlighted in blue as shown on the left. <br> <br>
 
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| [[Image:Iphone-06-ssl.jpg]]  
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| height="30" | [[Image:Iphone-ios7-8.png]]<br><br><br>
 
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| Your iPhone will attempt to connect using SSL. It will then ask the following question...<br> <br> "Do you want to try setting up the account without SSL?"<br> <br> '''Click "Yes"'''
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| '''Incoming Mail Server Settings for Spiffy Stores are;&nbsp;'''<br><br>'''Host Name:'''&nbsp;mail.spiffystores.com<br><br>'''Username:'''&nbsp;Your username should be your full Spiffy Stores email address as it appears in your store toolbox on the "Preferences -> Email Accounts" page, e.g. "joe@joeswidgets.spiffystores.com".<br><br>'''Password:'''&nbsp;The password that you set when you created your mailbox.<br> <br>
 
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| Save your changes and you should be put back to this screen.<br><br>Tap on the email account you just setup (Email will be replaced with your description you set earlier).
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| '''Outgoing Mail Server Settings for Spiffy Stores are; '''<br> <br> '''Host Name:''' mail.spiffystores.com<br> <br> '''Username:''' The full email address you are setting up(e.g. you@yourstore.spiffystores.com)<br> <br> '''Password:''' The password that you set when you created your mailbox.<br> <br> <br> <span style="color: red;">'''Note that although this section says it is optional, you MUST enter your username and password here to be able to send mail.'''</span><br><br> When you have entered these details, tap "SAVE".
 
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| Scroll to the bottom of the screen and you should see the following options. <br><br>Tap on "Advanced to set up your to setup your outgoing settings.
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| You should now see the new email account which you have created.<br><br>Press the home button to return to the home screen.<br> <br>
 
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| You will want to confirm that&nbsp;'''Delete from Server''' is set to Never if you are also using a computer to download your email.<br> <br> If you are only ever using your iPhone to get your email, the delete from server option should be set to "14 days".
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| Now select the 'Mail' app and commence using your email.
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| After this hit the home button and tap on the Mail app on your dock.
 
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| Your iPhone will automatically check for email and begin to download it. <br> <br> If you have any problems with setting up your email addresses on your iPhone please contact us for support.
 
 
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== Using an email address on own your domain ==
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Once your account has been configured using your "@yourstore.spiffystores.com" details, you can now safely update the "Email address" field to the email address that is on your domain, but in all cases the username must always be in the "@yourstore.spiffystores.com" format.

Latest revision as of 11:27, 14 March 2019

These instructions are for setting up email using IOS 7. If you are using IOS 6, please click here -> How to configure an Apple iPhone using IOS 6

Iphone-ios7-1.png           From the Home menu on your iPhone tap on the Settings icon.



Iphone-ios7-2.png Slide down your settings page to the bottom and tap on the Mail, Contacts, Calendar section.



Iphone-ios7-3.png This screen shows the accounts page with an account already added, however if you haven't set up an email previously it may look a bit different.

Tap on add account to start the account creation process.



Iphone-ios7-4.png Tap Other.



Iphone-ios7-5.png Tap "Add Mail Account".



Iphone-ios7-6.png Name: The name you wish your emails to come from.

Address: Your full email address. Your email address should be something like "name@yourstore.spiffystores.com", and is displayed as your "User Name" in the Preferences > Email accounts section of your store's admin area.

Description: Your full email address. If you're using your own domain name in your store, you can set this to be the "email address on your own domain that you've created.

When you have entered these details, tap "SAVE" and your iPhone will attempt to automatically connect. It will then show an area where you enter your incoming and outgoing server details.




Iphone-ios7-7.png


 Spiffy Stores uses POP (POP3) mail for our email servers, so tap that and make sure it's highlighted in blue as shown on the left.

Iphone-ios7-8.png


 Incoming Mail Server Settings for Spiffy Stores are; 

Host Name: mail.spiffystores.com

Username: Your username should be your full Spiffy Stores email address as it appears in your store toolbox on the "Preferences -> Email Accounts" page, e.g. "joe@joeswidgets.spiffystores.com".

Password: The password that you set when you created your mailbox.

Iphone-ios7-9.png Outgoing Mail Server Settings for Spiffy Stores are;

Host Name: mail.spiffystores.com

Username: The full email address you are setting up(e.g. you@yourstore.spiffystores.com)

Password: The password that you set when you created your mailbox.


Note that although this section says it is optional, you MUST enter your username and password here to be able to send mail.

When you have entered these details, tap "SAVE".
Iphone-ios7-10.png You should now see the new email account which you have created.

Press the home button to return to the home screen.

Iphone-ios7-11.png Now select the 'Mail' app and commence using your email.



Using an email address on own your domain

Once your account has been configured using your "@yourstore.spiffystores.com" details, you can now safely update the "Email address" field to the email address that is on your domain, but in all cases the username must always be in the "@yourstore.spiffystores.com" format.

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