Difference between revisions of "Tawk.to Chat App Configuration"
From Spiffy Stores Knowledge Base
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== Installing the App == | == Installing the App == | ||
| − | You can access your installed Apps or install new Apps from the '''''apps''''' tab in your main toolbar. | + | <gallery heights="200px" widths="200px" class="right"> |
| + | File:Tawkto-01.png|AddressFinder Activation Screen | ||
| + | </gallery>You can access your installed Apps or install new Apps from the '''''apps''''' tab in your main toolbar. | ||
| + | |||
| + | You'll need to approve the apps permissions to continue. | ||
== Logging On == | == Logging On == | ||
<gallery heights="200px" widths="200px" class="right"> | <gallery heights="200px" widths="200px" class="right"> | ||
| − | File:Tawkto- | + | File:Tawkto-02.png|Authorisation |
| + | </gallery>When you log in for the first time, you will need to authorise your store to connect to Tawk.to | ||
| + | |||
| + | You will need to provide | ||
| + | |||
| + | * Account Email Address | ||
| + | * Account Password | ||
| + | |||
| + | == Configuration == | ||
| + | |||
| + | <gallery heights="200px" widths="200px" class="right"> | ||
| + | File:Tawkto-03.png|Configuration | ||
</gallery> | </gallery> | ||
| − | + | Configuration is simple. You select the channel and the widget. There is no code to copy into your theme. The app does it for you. | |
| − | == | + | == Customisation == |
<gallery heights="200px" widths="200px" class="right"> | <gallery heights="200px" widths="200px" class="right"> | ||
| − | File:Tawkto- | + | File:Tawkto-04.png|Customisation |
</gallery> | </gallery> | ||
| − | + | The widget can be customised in many ways. You access the customisation screens by going to the Admin section, and then clicking on Widget Appearance. | |
| − | + | <gallery heights="200px" widths="200px" class="right"> | |
| + | File:Tawkto-05.png|Customisation | ||
| + | </gallery> | ||
| − | + | The colour scheme of the widget can be customised on this screen. You're also able to upload your own widget image if the ones on offer aren't quite what you're after. | |
| − | |||
| − | + | <br> | |
== Further Reference == | == Further Reference == | ||
* [[Available Apps]] | * [[Available Apps]] | ||
Revision as of 10:00, 11 May 2017
Tawk.to is a free live chat application designed to increase the effectiveness in managing the online customer engagement experience, enabling multiple websites and agents in a single dashboard interface to chat with the visitors on your website.
tawk.to is jam packed with all the features you need to provide winning customer support - it is lightning fast, reliable and scalable. If you already use live chat on your site, there really is no reason to keep paying per agent!
The Spiffy Stores App provides the following features:
- Adds a chat popup to your storefront. The popup can be styled in the tawk.to dashboard
- Support all stores worldwide
- This App requires ZERO programming ability
Installing the App
AddressFinder Activation Screen
You can access your installed Apps or install new Apps from the apps tab in your main toolbar.
You'll need to approve the apps permissions to continue.
Logging On
Authorisation
When you log in for the first time, you will need to authorise your store to connect to Tawk.to
You will need to provide
- Account Email Address
- Account Password
Configuration
Configuration
Configuration is simple. You select the channel and the widget. There is no code to copy into your theme. The app does it for you.
Customisation
Customisation
The widget can be customised in many ways. You access the customisation screens by going to the Admin section, and then clicking on Widget Appearance.
Customisation
The colour scheme of the widget can be customised on this screen. You're also able to upload your own widget image if the ones on offer aren't quite what you're after.