Difference between revisions of "Tawk.to Chat App Configuration"

From Spiffy Stores Knowledge Base

Line 1: Line 1:
 
[[Image:Tawk-logo.png|200px|right|link=Tawk.to Chat App Configuration]]Tawk.to is a free live chat application designed to increase the effectiveness in managing the online customer engagement experience, enabling multiple websites and agents in a single dashboard interface to chat with the visitors on your website.
 
[[Image:Tawk-logo.png|200px|right|link=Tawk.to Chat App Configuration]]Tawk.to is a free live chat application designed to increase the effectiveness in managing the online customer engagement experience, enabling multiple websites and agents in a single dashboard interface to chat with the visitors on your website.
  
The service supports address lookups for both New Zealand and Australia.
+
tawk.to is jam packed with all the features you need to provide winning customer support - it is lightning fast, reliable and scalable. If you already use live chat on your site, there really is no reason to keep paying per agent!
 
 
As the customer starts to type an address, a list of possible matches appear, allowing the full address to be quickly populated from the selected suggestion.
 
 
 
AddressFinder is a New Zealand-owned company that have developed a simple, elegant feature which should help increase conversion rates in your store. With AddressFinder behind your checkout, your users enjoy the speed of a fast checkout, and your business enjoys the accuracy.
 
 
 
AddressFinder offer a plan which supports up to 1,000 free address lookups per month. You should refer to [https://addressfinder.com.au/plans their site] for information on pricing for higher volumes.
 
  
 
The Spiffy Stores App provides the following features:
 
The Spiffy Stores App provides the following features:
Line 22: Line 16:
  
 
<gallery heights="200px" widths="200px" class="right">
 
<gallery heights="200px" widths="200px" class="right">
File:Addressfinder-01.png|AddressFinder Activation Screen
+
File:Tawkto-01.png|AddressFinder Activation Screen
 
</gallery>
 
</gallery>
  
When you log in for the first time, you will need to to authorise your store to connect to AddressFinder.
+
When you log in for the first time, you will need to authorise your store to connect to AddressFinder.
  
 
== Configuration ==
 
== Configuration ==
  
 
<gallery heights="200px" widths="200px" class="right">
 
<gallery heights="200px" widths="200px" class="right">
File:Addressfinder-02.png|Configuration
+
File:Tawkto-02.png|Configuration
 
</gallery>
 
</gallery>
  

Revision as of 09:50, 11 May 2017

Tawk-logo.png

Tawk.to is a free live chat application designed to increase the effectiveness in managing the online customer engagement experience, enabling multiple websites and agents in a single dashboard interface to chat with the visitors on your website.

tawk.to is jam packed with all the features you need to provide winning customer support - it is lightning fast, reliable and scalable. If you already use live chat on your site, there really is no reason to keep paying per agent!

The Spiffy Stores App provides the following features:

  • Adds a chat popup to your storefront. The popup can be styled in the tawk.to dashboard
  • Support all stores worldwide
  • This App requires ZERO programming ability

Installing the App

You can access your installed Apps or install new Apps from the apps tab in your main toolbar.

Logging On

When you log in for the first time, you will need to authorise your store to connect to AddressFinder.

Configuration

Configuration is simple. You simply enter the Account API Key from AddressFinder and click Save.

Get a free Account API Key now…

Existing user? Get your Account API Key from the AddressFinder Portal.

Further Reference