Introduction to shipping & handling

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  Shipping & handling

The "Shipping & handing" section is where you specify the shipping options for each country that you have decided to support for your store.

The most commonly used shipping option is based upon the weight of your products, so when you're adding new products, you need to make sure you add the correct weight of the product right from the start.

When your customer has decided what they want to purchase, they go to the checkout and specify a Shipping Address for the purchase. This may be the same as the Billing Address, but you can also have different addresses in case you want to send the purchase to someone else as a gift, for example.

The customer can only select a shipping country based upon the set of countries that you have decided to support for shipping. This list of countries can be configured in the "Regions & taxes" section of the Toolbox.

Spiffy Stores ties in with Australia Post and FedEx very nicely, so shipping rates are calculated for your customer automatically in the checkout when you add these options in on the "Shipping & Handling" page in your Toolbox.

You can also add in your own custom shipping costs if you would like to offer different types of courier services, or would like to charge flat rate shipping. Again these are all based on the total weight of the products that your customers are ordering.

You may need to do a bit of research to make sure the numbers here are appropriate for your actual costs. It is up to you how specific you want to get with shipping rates for various weights, but keep in mind that customers will probably appreciate having as few rates to remember as possible when they are deciding what to put in their shopping cart.

NOTE Currently Spiffy Stores are only available to Australian businesses & individuals. When we launch the worldwide service, our shipping calculators will work with other shipping providers such as USPS in the USA.

Read more about Setting up custom shipping rates, using Australia Post Shipping or using FedEx shipping.