DNS & Domains

From Spiffy Stores Knowledge Base

Revision as of 12:11, 9 November 2012 by Shawn (talk | contribs)

Spiffy Stores gives you a temporary xxx.spiffystores.com style domain name for your store. After you've activated your store though, you can then use your own domain name. Any domain name is compatible with Spiffy Stores as long as you're able to point it to your store using one of the options below.

If you want to register your own domain name, we recommend ordering it through Domain Hosting Shop at http://www.domainhostingshop.com.au/domain-names/

When you're placing your order, there should be a comments field in the checkout there. If you add a comment such as "This is for use in my Spiffy Store at xxxx.spiffystores.com" then the domain name will be delegated to the Spiffy Stores nameservers and you'll be ready to go!

Using an existing domain name that you've registered

There are two ways that you can use your own domain name in your Spiffy Store. The first is by re-delegating to the Spiffy Stores name servers, and the second is by using a DNS entry called a CNAME record.

Option 1: Re-delegating to the Spiffy Stores Name Servers

Re-delegating to the Spiffy Stores Name Servers is the easiest way to use your domain name with your store, and also gives you the advantage of being able to use the included email addresses that come with your Spiffy Stores plan. To re-delegate to the Spiffy Stores Name Servers, log in to the domain management control panel provided to you by your domain registrar and set your name servers to the following:

Nameserver 1:  ns0.spiffy.com.au  (202.60.88.94)
 
Nameserver 2:  ns1.spiffy.com.au  (202.60.88.158)
 
Nameserver 3:  ns2.spiffy.com.au  (202.60.88.159)

When you have re-delegated your domain name to our name servers, simply add your domain name to the 'DNS & domains' section of your store toolbox. Simply click on the 'I would like to claim another Domain Name' link, and enter your new domain name.

After your domain name has been re-delegated, you can then proceed to set up your email accounts. More information is available in the article on Setting up your email.

Option 2: Using a CNAME Record for your full domain name

You only need to use a CNAME record if you want host your email elsewhere. If you have chosen to re-delegate your domain name to our name servers, then you do not need to use a CNAME record.

If you want to set up a CNAME record, you will need to find out from your domain registrar (or current web hosting company) how you can add DNS records to your domain. They will be able to provide you with the information on how to create a CNAME record for your domain.

You will need to create a CNAME record that points to your Spiffy Store domain, for example yourstore.spiffystores.com.

It should look something like this...

name  ttl     class     rr       canonical name 
www   14400   IN        CNAME    yourstore.spiffystores.com.

You will then need to set up a redirect from your domain name without the "www" prefix to your domain name including the "www" prefix.

For example, you will need to redirect yourdomain.com to www.yourdomain.com. If you don't do this, if someone types in your domain name without the "www" prefix, it will NOT go to your store.

When you have set up your CNAME record, simply add the domain name you have created to the 'DNS & domains' section of your store toolbox.

Option 3: Using a CNAME Record for a sub-domain

To have your Spiffy Store on a sub-domain, for example shop.joeswidgets.com, you will need to create a CNAME record either where your domain name is registered, or where it is currently hosted (depending on how you currently have things set up).

Your CNAME record should point to your store domain, for example yourstore.spiffystores.com.

It should look something like this...

name       ttl    class       rr       canonical name 
shop       14400   IN         CNAME    yourstore.spiffystores.com.
www.shop   14400   IN         CNAME    yourstore.spiffystores.com.

When you have created your CNAME record, simply add the sub-domain you have created to the 'DNS & domains' section of your store toolbox.

Your Primary Domain

When you have more than one domain for your store, you can specify one of them to be your primary domain. This distinction is used in various ways within your Spiffy Store. For instance, customers are redirected to your primary domain after they have completed a checkout.

Domains FAQ

I registered my domain name at Crazy Domains, Aust Domains, GoDaddy, Domain Names or anywhere else... how do I use it in my Spiffy Store?

You will need to either use the help at the company where you registered the domain name, or contact them for support to find out how to use their system to manage your domain name. If you like, you can provide them with a link to this page so they know what needs to be set up. You'll need to either update the name servers for your domain name or set up custom DNS records depending on what your preference is based on the options above. Please don't contact us for help with this, as we are not affiliated with any of these domain registrars.


Do you provide custom DNS records?

No we do not provide custom DNS records. If you need DNS records for your domain name to be pointed to different places, then you will need to set up custom DNS records with your domain registrar or web host.


Please set up MX records to point to my mail server at xxx

Sorry, we do not provide custom DNS records. Please see above.


Please set up an A record to point to my neighbours cousin's son's computer

Sorry, we do not provide custom DNS records. Please see above.