How to configure Outlook 2011 on OSX

Setting Up Outlook 2011 on OS X

This tutorial will help you to configureOutlook 2011 on OS X to access your Spiffy Stores email account.

For other email software, refer to How to set up your email program to access your Spiffy Stores mailboxes

Note: In these instructions, yourstore refers to the name given to your Spiffy Store, and this is the name that appears in your spiffystores.com domain name. For example, if your store is called sellmore, then your Spiffy Stores domain name will be sellmore.spiffystores.com.

Please Note: We provide online tutorials to help you configure your email software as a courtesy. However, our support staff are unable to provide any support on how to use or configure third-party software on your computer, laptop, tablet or smartphone. We will provide support for any issues relating to the software and services on our servers, but you will need to contact the software manufacturer or visit their relevant online support pages for help with the software that they provide.

To set up Outlook 2011:

1. To open Outlook, click its icon in the Dock or browse to the Outlook application inside "Macintosh HD" then "Applications".
   
   If this is the first time you have set up Outlook, you will be prompted to set up a new Mail account, if you are, skip to step 3, otherwise please continue to step 2.
2. Go to the "Tools" menu at the top then select "Accounts".
   
   
   
   
3. You’ll see the Accounts window. Click E-mail Account.
   
   
   
   
4. You’ll see the Enter your account information window. Fill in your email settings as follows:
   

   Email address:	Enter your email address. If you're also using a custom domain name in your store, you can enter the email address that you want people to see when you send them email, e.g. "joe@joeswidgets.com". If you don't have your own domain name, just use the "yourstore.spiffystores.com" domain name.
   Password:	Enter the password you set up for your email account.
   User Name:	Your username should be your full Spiffy Stores email address as it appears in your store toolbox on the "Preferences >> Email Accounts" page, e.g. "joe@joeswidgets.spiffystores.com".
   Type:	POP
   Incoming server:	mail.spiffystores.com
   Incoming server port:	995
   Override default port:	Ticked
   Use SSL to connect:	Ticked
   Outgoing server:	mail.spiffystores.com
   Outgoing server port:	465
   Override default port:	Ticked
   Use SSL to connect:	Ticked

   
   
   
   
   
5. Tick the box labelled use "Secure Sockets Layer".
   
   Ensure that "Password" is selected in the "Authentication" drop-down box and click "Continue".
   
   
   
   
6. Set the outgoing mail server to "mail.spiffystores.com".
   
   Ensure "Use only this server" is un-ticked and "Use authentication" is ticked.
   
   In the "User Name" field, enter your full Spiffy Stores email address as it appears in your store toolbox on the "Preferences >> Email Accounts" page, e.g. "joe@joeswidgets.spiffystores.com".
   
   The password should automatically carry over from the previous page. If it does not, simply retype it in the password field. Click "Continue" to proceed.
   
   
   
   
7. Tick the box labelled use "Secure Sockets Layer".
   
   Ensure that "Password" is selected in the "Authentication" drop-down box and click "Continue".
   
   
   
   
8. You will be presented with a final summary of the details you have entered to confirm they are correct. The screen below shows an example of correct details.
   
   If you're happy with your details, click "Create" to commit them.