Downloading Your Orders

You may want to export a list of your orders if you're passing them on to a fulfillment service, or for your own records or book keeping.

We've made it easy to export your orders to an Excel or CSV file. You can filter your view of orders, so you only download orders that meet specific criteria.

Filtering your order view

Filtering your order view allows you to exprt only the orders you wish to download. You can current;y filter by the following;

• Order status
  • All orders
  • Open orders

Closed orders Abandoned orders Cancelled orders Deleted orders Payment status

All orders Pending payment Authorised orders Paid orders Shipping Status

All orders Unshipped orders Partially shipped orders Shipped orders Selected date range

Choose the required date range to filter your orders. Click on the range links to cycle through all the options. Show all orders Apply selected date range

The orders.csv file explained

A line is created for each line item ordered. The downloaded file contains the following fields:

HEADER	WHAT IS IT?
Order ID	The unique identifier that you use to reference the order. This can be seen in your order notification emails, on the order summary page, and when viewing the order.
Name	The name of the person that placed the order
Email	The email address entered during checkout
Created	Date the order was created - date format is yyyy-mm-dd hh:mm:ss
Payment Status	One of pending, authorized, partially_paid, paid, partially_refunded, refunded, voided
Shipping Status	One of shipped, unshipped, partial
Closed Status	True or False
Currency	Three letter currency abbreviation that the customer paid with. Note: you only capture in the currency you have set in the "Preferences -> Standards and Formats" section of your store's Toolbox.
Payment Method	Name of payment gateway used to check out
Subtotal	Order total before tax & shipping
Shipping	Cost to the customer for shipping
Discount	Amount the order was discounted – Zero (0) if no discount was applied
Tax	Sum of local, federal, and shipping taxes
Total	Order total = subtotal + shipping + taxes
Tax Label	The type of tax charged as specified in the "Preferences -> Regions & Taxes" section of your store's Toolbox
Shipping Method	Name of the shipping rate selected by customer
Discount Code	Name of the discount code if one was applied during checkout – empty if none used
Billing Name	First and last names of the customer
Billing Company	Name of the company entered for billing address. This is often empty
Billing Address 1	Line 1 of billing address – e.g. "123 George Street"
Billing Address 2	Line 2 of billing address – e.g. "Suite 201". This is often empty
Billing City	Name of the customer's city
Billing State	The name of the state or region if applicable in your country (otherwise, this field is empty)
Billing Postcode	Zip codes, postal codes, etc... varies by your region
Billing Country	The name of the country entered for billing address.
Billing Phone	Phone number entered during checkout
Shipping Name
Shipping Company
Shipping Address 1
Shipping Address 2
Shipping City
Shipping State
Shipping Postcode
Shipping Country
Shipping Phone
Note	Notes can be entered on the order in your Toolbox. If your theme supports it, this can also include a note from the customer entered on the cart page, or in the comments section of the checkout (if you have enabled "Additional Checkout Comments" in the "Preferences -> Checkout & Payment" section of your store's Toolbox
Line Item Quantity
Line Item Description
Line Item SKU
Line Item Total Weight
Line Item Price
Line Item Discount
Line Item Discount Description
Line Item Instalments
Line Item Fulfilment Service
Line Item Comment
Line Item Shipping Code