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	<id>https://www.spiffystores.com.au/kb/index.php?action=history&amp;feed=atom&amp;title=Getting_support_using_TeamViewer</id>
	<title>Getting support using TeamViewer - Revision history</title>
	<link rel="self" type="application/atom+xml" href="https://www.spiffystores.com.au/kb/index.php?action=history&amp;feed=atom&amp;title=Getting_support_using_TeamViewer"/>
	<link rel="alternate" type="text/html" href="https://www.spiffystores.com.au/kb/index.php?title=Getting_support_using_TeamViewer&amp;action=history"/>
	<updated>2026-06-15T08:45:24Z</updated>
	<subtitle>Revision history for this page on the wiki</subtitle>
	<generator>MediaWiki 1.34.1</generator>
	<entry>
		<id>https://www.spiffystores.com.au/kb/index.php?title=Getting_support_using_TeamViewer&amp;diff=9365&amp;oldid=prev</id>
		<title>Shawn: /* Further Reference */</title>
		<link rel="alternate" type="text/html" href="https://www.spiffystores.com.au/kb/index.php?title=Getting_support_using_TeamViewer&amp;diff=9365&amp;oldid=prev"/>
		<updated>2021-11-24T21:56:32Z</updated>

		<summary type="html">&lt;p&gt;&lt;span dir=&quot;auto&quot;&gt;&lt;span class=&quot;autocomment&quot;&gt;Further Reference&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;
&lt;table class=&quot;diff diff-contentalign-left&quot; data-mw=&quot;interface&quot;&gt;
				&lt;col class=&quot;diff-marker&quot; /&gt;
				&lt;col class=&quot;diff-content&quot; /&gt;
				&lt;col class=&quot;diff-marker&quot; /&gt;
				&lt;col class=&quot;diff-content&quot; /&gt;
				&lt;tr class=&quot;diff-title&quot; lang=&quot;en&quot;&gt;
				&lt;td colspan=&quot;2&quot; style=&quot;background-color: #fff; color: #222; text-align: center;&quot;&gt;← Older revision&lt;/td&gt;
				&lt;td colspan=&quot;2&quot; style=&quot;background-color: #fff; color: #222; text-align: center;&quot;&gt;Revision as of 21:56, 24 November 2021&lt;/td&gt;
				&lt;/tr&gt;&lt;tr&gt;&lt;td colspan=&quot;2&quot; class=&quot;diff-lineno&quot; id=&quot;mw-diff-left-l9&quot; &gt;Line 9:&lt;/td&gt;
&lt;td colspan=&quot;2&quot; class=&quot;diff-lineno&quot;&gt;Line 9:&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&#039;diff-marker&#039;&gt; &lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;/td&gt;&lt;td class=&#039;diff-marker&#039;&gt; &lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&#039;diff-marker&#039;&gt; &lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;* [[Setting up your email]]&lt;/div&gt;&lt;/td&gt;&lt;td class=&#039;diff-marker&#039;&gt; &lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;* [[Setting up your email]]&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td colspan=&quot;2&quot;&gt; &lt;/td&gt;&lt;td class=&#039;diff-marker&#039;&gt;+&lt;/td&gt;&lt;td style=&quot;color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&lt;ins style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;* [[How to set up your email program to access your Spiffy Stores mailboxes]]&lt;/ins&gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;

&lt;!-- diff cache key spiffystores_kb_134-mediawiki-:diff::1.12:old-9364:rev-9365 --&gt;
&lt;/table&gt;</summary>
		<author><name>Shawn</name></author>
		
	</entry>
	<entry>
		<id>https://www.spiffystores.com.au/kb/index.php?title=Getting_support_using_TeamViewer&amp;diff=9364&amp;oldid=prev</id>
		<title>Shawn at 21:55, 24 November 2021</title>
		<link rel="alternate" type="text/html" href="https://www.spiffystores.com.au/kb/index.php?title=Getting_support_using_TeamViewer&amp;diff=9364&amp;oldid=prev"/>
		<updated>2021-11-24T21:55:46Z</updated>

		<summary type="html">&lt;p&gt;&lt;/p&gt;
&lt;table class=&quot;diff diff-contentalign-left&quot; data-mw=&quot;interface&quot;&gt;
				&lt;col class=&quot;diff-marker&quot; /&gt;
				&lt;col class=&quot;diff-content&quot; /&gt;
				&lt;col class=&quot;diff-marker&quot; /&gt;
				&lt;col class=&quot;diff-content&quot; /&gt;
				&lt;tr class=&quot;diff-title&quot; lang=&quot;en&quot;&gt;
				&lt;td colspan=&quot;2&quot; style=&quot;background-color: #fff; color: #222; text-align: center;&quot;&gt;← Older revision&lt;/td&gt;
				&lt;td colspan=&quot;2&quot; style=&quot;background-color: #fff; color: #222; text-align: center;&quot;&gt;Revision as of 21:55, 24 November 2021&lt;/td&gt;
				&lt;/tr&gt;&lt;tr&gt;&lt;td colspan=&quot;2&quot; class=&quot;diff-lineno&quot; id=&quot;mw-diff-left-l6&quot; &gt;Line 6:&lt;/td&gt;
&lt;td colspan=&quot;2&quot; class=&quot;diff-lineno&quot;&gt;Line 6:&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&#039;diff-marker&#039;&gt; &lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;p&amp;gt;1. The &amp;lt;strong&amp;gt;email address&amp;lt;/strong&amp;gt; you&amp;#039;re having problems with, and&amp;lt;/p&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;td class=&#039;diff-marker&#039;&gt; &lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;p&amp;gt;1. The &amp;lt;strong&amp;gt;email address&amp;lt;/strong&amp;gt; you&amp;#039;re having problems with, and&amp;lt;/p&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&#039;diff-marker&#039;&gt; &lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;p&amp;gt;2. The &amp;lt;strong&amp;gt;password&amp;lt;/strong&amp;gt; you are using&amp;lt;br /&amp;gt;&amp;lt;br /&amp;gt;When you have downloaded TeamViewer, you will need to open the TeamViewer application, and ensure it is connected. It should provide you with a &amp;lt;strong&amp;gt;TeamViewer ID and password&amp;lt;/strong&amp;gt;.  &amp;lt;br /&amp;gt;&amp;lt;br /&amp;gt;You can then phone us on 1300 727 334 during phone support hours to provide your TeamViewer ID and password.  &amp;lt;br /&amp;gt;&amp;lt;br /&amp;gt;When we have all of the required information, we can then connect to your computer to review your settings.  If there are any issues, we&amp;#039;ll then be able to resolve them for you quickly and easily.&amp;lt;br /&amp;gt;&amp;lt;br /&amp;gt;&amp;lt;br /&amp;gt;&amp;lt;/p&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;td class=&#039;diff-marker&#039;&gt; &lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;p&amp;gt;2. The &amp;lt;strong&amp;gt;password&amp;lt;/strong&amp;gt; you are using&amp;lt;br /&amp;gt;&amp;lt;br /&amp;gt;When you have downloaded TeamViewer, you will need to open the TeamViewer application, and ensure it is connected. It should provide you with a &amp;lt;strong&amp;gt;TeamViewer ID and password&amp;lt;/strong&amp;gt;.  &amp;lt;br /&amp;gt;&amp;lt;br /&amp;gt;You can then phone us on 1300 727 334 during phone support hours to provide your TeamViewer ID and password.  &amp;lt;br /&amp;gt;&amp;lt;br /&amp;gt;When we have all of the required information, we can then connect to your computer to review your settings.  If there are any issues, we&amp;#039;ll then be able to resolve them for you quickly and easily.&amp;lt;br /&amp;gt;&amp;lt;br /&amp;gt;&amp;lt;br /&amp;gt;&amp;lt;/p&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td colspan=&quot;2&quot;&gt; &lt;/td&gt;&lt;td class=&#039;diff-marker&#039;&gt;+&lt;/td&gt;&lt;td style=&quot;color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&lt;ins style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;== Further Reference ==&lt;/ins&gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td colspan=&quot;2&quot;&gt; &lt;/td&gt;&lt;td class=&#039;diff-marker&#039;&gt;+&lt;/td&gt;&lt;td style=&quot;color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&lt;ins style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;&lt;/ins&gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td colspan=&quot;2&quot;&gt; &lt;/td&gt;&lt;td class=&#039;diff-marker&#039;&gt;+&lt;/td&gt;&lt;td style=&quot;color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&lt;ins style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;* [[Setting up your email]]&lt;/ins&gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;

&lt;!-- diff cache key spiffystores_kb_134-mediawiki-:diff::1.12:old-9363:rev-9364 --&gt;
&lt;/table&gt;</summary>
		<author><name>Shawn</name></author>
		
	</entry>
	<entry>
		<id>https://www.spiffystores.com.au/kb/index.php?title=Getting_support_using_TeamViewer&amp;diff=9363&amp;oldid=prev</id>
		<title>Shawn at 21:54, 24 November 2021</title>
		<link rel="alternate" type="text/html" href="https://www.spiffystores.com.au/kb/index.php?title=Getting_support_using_TeamViewer&amp;diff=9363&amp;oldid=prev"/>
		<updated>2021-11-24T21:54:57Z</updated>

		<summary type="html">&lt;p&gt;&lt;/p&gt;
&lt;table class=&quot;diff diff-contentalign-left&quot; data-mw=&quot;interface&quot;&gt;
				&lt;col class=&quot;diff-marker&quot; /&gt;
				&lt;col class=&quot;diff-content&quot; /&gt;
				&lt;col class=&quot;diff-marker&quot; /&gt;
				&lt;col class=&quot;diff-content&quot; /&gt;
				&lt;tr class=&quot;diff-title&quot; lang=&quot;en&quot;&gt;
				&lt;td colspan=&quot;2&quot; style=&quot;background-color: #fff; color: #222; text-align: center;&quot;&gt;← Older revision&lt;/td&gt;
				&lt;td colspan=&quot;2&quot; style=&quot;background-color: #fff; color: #222; text-align: center;&quot;&gt;Revision as of 21:54, 24 November 2021&lt;/td&gt;
				&lt;/tr&gt;&lt;tr&gt;&lt;td colspan=&quot;2&quot; class=&quot;diff-lineno&quot; id=&quot;mw-diff-left-l5&quot; &gt;Line 5:&lt;/td&gt;
&lt;td colspan=&quot;2&quot; class=&quot;diff-lineno&quot;&gt;Line 5:&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&#039;diff-marker&#039;&gt; &lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;p&amp;gt;You will need to email us information to [mailto:support@spiffystores.com.au support@spiffystores.com.au] about the email addresses you are setting up prior to us connecting using TeamViewer.  We require the following information;&amp;lt;/p&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;td class=&#039;diff-marker&#039;&gt; &lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;p&amp;gt;You will need to email us information to [mailto:support@spiffystores.com.au support@spiffystores.com.au] about the email addresses you are setting up prior to us connecting using TeamViewer.  We require the following information;&amp;lt;/p&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&#039;diff-marker&#039;&gt; &lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;p&amp;gt;1. The &amp;lt;strong&amp;gt;email address&amp;lt;/strong&amp;gt; you&amp;#039;re having problems with, and&amp;lt;/p&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;td class=&#039;diff-marker&#039;&gt; &lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;p&amp;gt;1. The &amp;lt;strong&amp;gt;email address&amp;lt;/strong&amp;gt; you&amp;#039;re having problems with, and&amp;lt;/p&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&#039;diff-marker&#039;&gt;−&lt;/td&gt;&lt;td style=&quot;color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;p&amp;gt;2. The &amp;lt;strong&amp;gt;password&amp;lt;/strong&amp;gt; you are using&amp;lt;br /&amp;gt;&amp;lt;br /&amp;gt;When you have downloaded &lt;del class=&quot;diffchange diffchange-inline&quot;&gt;Teamviewer&lt;/del&gt;, you will need to open the TeamViewer application, and ensure it is connected. It should provide you with a &amp;lt;strong&amp;gt;TeamViewer ID and password&amp;lt;/strong&amp;gt;.  &amp;lt;br /&amp;gt;&amp;lt;br /&amp;gt;You can then phone us on 1300 727 334 during phone support hours to provide your ID and password.  &amp;lt;br /&amp;gt;&amp;lt;br /&amp;gt;When we have all of the required information, we can then connect to your computer to review your settings.  If there are any issues, we&amp;#039;ll then be able to resolve them for you quickly and easily.&amp;lt;br /&amp;gt;&amp;lt;br /&amp;gt;&amp;lt;br /&amp;gt;&amp;lt;/p&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;td class=&#039;diff-marker&#039;&gt;+&lt;/td&gt;&lt;td style=&quot;color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;p&amp;gt;2. The &amp;lt;strong&amp;gt;password&amp;lt;/strong&amp;gt; you are using&amp;lt;br /&amp;gt;&amp;lt;br /&amp;gt;When you have downloaded &lt;ins class=&quot;diffchange diffchange-inline&quot;&gt;TeamViewer&lt;/ins&gt;, you will need to open the TeamViewer application, and ensure it is connected. It should provide you with a &amp;lt;strong&amp;gt;TeamViewer ID and password&amp;lt;/strong&amp;gt;.  &amp;lt;br /&amp;gt;&amp;lt;br /&amp;gt;You can then phone us on 1300 727 334 during phone support hours to provide your &lt;ins class=&quot;diffchange diffchange-inline&quot;&gt;TeamViewer &lt;/ins&gt;ID and password.  &amp;lt;br /&amp;gt;&amp;lt;br /&amp;gt;When we have all of the required information, we can then connect to your computer to review your settings.  If there are any issues, we&amp;#039;ll then be able to resolve them for you quickly and easily.&amp;lt;br /&amp;gt;&amp;lt;br /&amp;gt;&amp;lt;br /&amp;gt;&amp;lt;/p&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;/table&gt;</summary>
		<author><name>Shawn</name></author>
		
	</entry>
	<entry>
		<id>https://www.spiffystores.com.au/kb/index.php?title=Getting_support_using_TeamViewer&amp;diff=9362&amp;oldid=prev</id>
		<title>Shawn at 21:51, 24 November 2021</title>
		<link rel="alternate" type="text/html" href="https://www.spiffystores.com.au/kb/index.php?title=Getting_support_using_TeamViewer&amp;diff=9362&amp;oldid=prev"/>
		<updated>2021-11-24T21:51:47Z</updated>

		<summary type="html">&lt;p&gt;&lt;/p&gt;
&lt;table class=&quot;diff diff-contentalign-left&quot; data-mw=&quot;interface&quot;&gt;
				&lt;col class=&quot;diff-marker&quot; /&gt;
				&lt;col class=&quot;diff-content&quot; /&gt;
				&lt;col class=&quot;diff-marker&quot; /&gt;
				&lt;col class=&quot;diff-content&quot; /&gt;
				&lt;tr class=&quot;diff-title&quot; lang=&quot;en&quot;&gt;
				&lt;td colspan=&quot;2&quot; style=&quot;background-color: #fff; color: #222; text-align: center;&quot;&gt;← Older revision&lt;/td&gt;
				&lt;td colspan=&quot;2&quot; style=&quot;background-color: #fff; color: #222; text-align: center;&quot;&gt;Revision as of 21:51, 24 November 2021&lt;/td&gt;
				&lt;/tr&gt;&lt;tr&gt;&lt;td colspan=&quot;2&quot; class=&quot;diff-lineno&quot; id=&quot;mw-diff-left-l3&quot; &gt;Line 3:&lt;/td&gt;
&lt;td colspan=&quot;2&quot; class=&quot;diff-lineno&quot;&gt;Line 3:&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&#039;diff-marker&#039;&gt; &lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;/td&gt;&lt;td class=&#039;diff-marker&#039;&gt; &lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&#039;diff-marker&#039;&gt; &lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;h2&amp;gt;Getting support&amp;lt;/h2&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;td class=&#039;diff-marker&#039;&gt; &lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;h2&amp;gt;Getting support&amp;lt;/h2&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&#039;diff-marker&#039;&gt;−&lt;/td&gt;&lt;td style=&quot;color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;p&amp;gt;You will need to email us information to &lt;del class=&quot;diffchange diffchange-inline&quot;&gt;&amp;lt;a href=&amp;quot;&lt;/del&gt;mailto:support@spiffystores.com.au&lt;del class=&quot;diffchange diffchange-inline&quot;&gt;&amp;quot;&amp;gt;&lt;/del&gt;support@spiffystores.com.au&lt;del class=&quot;diffchange diffchange-inline&quot;&gt;&amp;lt;/a&amp;gt; &lt;/del&gt;about the email addresses you are setting up prior to us connecting using TeamViewer.  We require the following information;&amp;lt;/p&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;td class=&#039;diff-marker&#039;&gt;+&lt;/td&gt;&lt;td style=&quot;color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;p&amp;gt;You will need to email us information to &lt;ins class=&quot;diffchange diffchange-inline&quot;&gt;[&lt;/ins&gt;mailto:support@spiffystores.com.au support@spiffystores.com.au&lt;ins class=&quot;diffchange diffchange-inline&quot;&gt;] &lt;/ins&gt;about the email addresses you are setting up prior to us connecting using TeamViewer.  We require the following information;&amp;lt;/p&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&#039;diff-marker&#039;&gt; &lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;p&amp;gt;1. The &amp;lt;strong&amp;gt;email address&amp;lt;/strong&amp;gt; you&amp;#039;re having problems with, and&amp;lt;/p&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;td class=&#039;diff-marker&#039;&gt; &lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;p&amp;gt;1. The &amp;lt;strong&amp;gt;email address&amp;lt;/strong&amp;gt; you&amp;#039;re having problems with, and&amp;lt;/p&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&#039;diff-marker&#039;&gt; &lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;p&amp;gt;2. The &amp;lt;strong&amp;gt;password&amp;lt;/strong&amp;gt; you are using&amp;lt;br /&amp;gt;&amp;lt;br /&amp;gt;When you have downloaded Teamviewer, you will need to open the TeamViewer application, and ensure it is connected. It should provide you with a &amp;lt;strong&amp;gt;TeamViewer ID and password&amp;lt;/strong&amp;gt;.  &amp;lt;br /&amp;gt;&amp;lt;br /&amp;gt;You can then phone us on 1300 727 334 during phone support hours to provide your ID and password.  &amp;lt;br /&amp;gt;&amp;lt;br /&amp;gt;When we have all of the required information, we can then connect to your computer to review your settings.  If there are any issues, we&amp;#039;ll then be able to resolve them for you quickly and easily.&amp;lt;br /&amp;gt;&amp;lt;br /&amp;gt;&amp;lt;br /&amp;gt;&amp;lt;/p&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;td class=&#039;diff-marker&#039;&gt; &lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;p&amp;gt;2. The &amp;lt;strong&amp;gt;password&amp;lt;/strong&amp;gt; you are using&amp;lt;br /&amp;gt;&amp;lt;br /&amp;gt;When you have downloaded Teamviewer, you will need to open the TeamViewer application, and ensure it is connected. It should provide you with a &amp;lt;strong&amp;gt;TeamViewer ID and password&amp;lt;/strong&amp;gt;.  &amp;lt;br /&amp;gt;&amp;lt;br /&amp;gt;You can then phone us on 1300 727 334 during phone support hours to provide your ID and password.  &amp;lt;br /&amp;gt;&amp;lt;br /&amp;gt;When we have all of the required information, we can then connect to your computer to review your settings.  If there are any issues, we&amp;#039;ll then be able to resolve them for you quickly and easily.&amp;lt;br /&amp;gt;&amp;lt;br /&amp;gt;&amp;lt;br /&amp;gt;&amp;lt;/p&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;

&lt;!-- diff cache key spiffystores_kb_134-mediawiki-:diff::1.12:old-9361:rev-9362 --&gt;
&lt;/table&gt;</summary>
		<author><name>Shawn</name></author>
		
	</entry>
	<entry>
		<id>https://www.spiffystores.com.au/kb/index.php?title=Getting_support_using_TeamViewer&amp;diff=9361&amp;oldid=prev</id>
		<title>Shawn at 21:51, 24 November 2021</title>
		<link rel="alternate" type="text/html" href="https://www.spiffystores.com.au/kb/index.php?title=Getting_support_using_TeamViewer&amp;diff=9361&amp;oldid=prev"/>
		<updated>2021-11-24T21:51:23Z</updated>

		<summary type="html">&lt;p&gt;&lt;/p&gt;
&lt;table class=&quot;diff diff-contentalign-left&quot; data-mw=&quot;interface&quot;&gt;
				&lt;col class=&quot;diff-marker&quot; /&gt;
				&lt;col class=&quot;diff-content&quot; /&gt;
				&lt;col class=&quot;diff-marker&quot; /&gt;
				&lt;col class=&quot;diff-content&quot; /&gt;
				&lt;tr class=&quot;diff-title&quot; lang=&quot;en&quot;&gt;
				&lt;td colspan=&quot;2&quot; style=&quot;background-color: #fff; color: #222; text-align: center;&quot;&gt;← Older revision&lt;/td&gt;
				&lt;td colspan=&quot;2&quot; style=&quot;background-color: #fff; color: #222; text-align: center;&quot;&gt;Revision as of 21:51, 24 November 2021&lt;/td&gt;
				&lt;/tr&gt;&lt;tr&gt;&lt;td colspan=&quot;2&quot; class=&quot;diff-lineno&quot; id=&quot;mw-diff-left-l1&quot; &gt;Line 1:&lt;/td&gt;
&lt;td colspan=&quot;2&quot; class=&quot;diff-lineno&quot;&gt;Line 1:&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&#039;diff-marker&#039;&gt; &lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;p&amp;gt;If you are having issues with your email, we are able to assist you remotely using TeamViewer.  There is a one-off fee of $35 per support incident for providing this support, but should we find that that the problem is caused by an error on our end, the fee will be waived.&amp;lt;br /&amp;gt;&amp;lt;br /&amp;gt;Using TeamViewer is quite simple, and just involves downloading an application and opening it on your computer.  It is available for Mac or PC.  Links to the downloads are available below. &amp;lt;/p&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;td class=&#039;diff-marker&#039;&gt; &lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;p&amp;gt;If you are having issues with your email, we are able to assist you remotely using TeamViewer.  There is a one-off fee of $35 per support incident for providing this support, but should we find that that the problem is caused by an error on our end, the fee will be waived.&amp;lt;br /&amp;gt;&amp;lt;br /&amp;gt;Using TeamViewer is quite simple, and just involves downloading an application and opening it on your computer.  It is available for Mac or PC.  Links to the downloads are available below. &amp;lt;/p&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&#039;diff-marker&#039;&gt;−&lt;/td&gt;&lt;td style=&quot;color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&lt;del class=&quot;diffchange diffchange-inline&quot;&gt;&amp;lt;p&amp;gt;[&lt;/del&gt;[http://connect.teamviewer.com/ Download TeamViewer »]&lt;/div&gt;&lt;/td&gt;&lt;td class=&#039;diff-marker&#039;&gt;+&lt;/td&gt;&lt;td style=&quot;color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;[http://connect.teamviewer.com/ Download TeamViewer »]&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&#039;diff-marker&#039;&gt; &lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;/td&gt;&lt;td class=&#039;diff-marker&#039;&gt; &lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&#039;diff-marker&#039;&gt; &lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;h2&amp;gt;Getting support&amp;lt;/h2&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;td class=&#039;diff-marker&#039;&gt; &lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;h2&amp;gt;Getting support&amp;lt;/h2&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;

&lt;!-- diff cache key spiffystores_kb_134-mediawiki-:diff::1.12:old-9360:rev-9361 --&gt;
&lt;/table&gt;</summary>
		<author><name>Shawn</name></author>
		
	</entry>
	<entry>
		<id>https://www.spiffystores.com.au/kb/index.php?title=Getting_support_using_TeamViewer&amp;diff=9360&amp;oldid=prev</id>
		<title>Shawn at 21:51, 24 November 2021</title>
		<link rel="alternate" type="text/html" href="https://www.spiffystores.com.au/kb/index.php?title=Getting_support_using_TeamViewer&amp;diff=9360&amp;oldid=prev"/>
		<updated>2021-11-24T21:51:04Z</updated>

		<summary type="html">&lt;p&gt;&lt;/p&gt;
&lt;table class=&quot;diff diff-contentalign-left&quot; data-mw=&quot;interface&quot;&gt;
				&lt;col class=&quot;diff-marker&quot; /&gt;
				&lt;col class=&quot;diff-content&quot; /&gt;
				&lt;col class=&quot;diff-marker&quot; /&gt;
				&lt;col class=&quot;diff-content&quot; /&gt;
				&lt;tr class=&quot;diff-title&quot; lang=&quot;en&quot;&gt;
				&lt;td colspan=&quot;2&quot; style=&quot;background-color: #fff; color: #222; text-align: center;&quot;&gt;← Older revision&lt;/td&gt;
				&lt;td colspan=&quot;2&quot; style=&quot;background-color: #fff; color: #222; text-align: center;&quot;&gt;Revision as of 21:51, 24 November 2021&lt;/td&gt;
				&lt;/tr&gt;&lt;tr&gt;&lt;td colspan=&quot;2&quot; class=&quot;diff-lineno&quot; id=&quot;mw-diff-left-l1&quot; &gt;Line 1:&lt;/td&gt;
&lt;td colspan=&quot;2&quot; class=&quot;diff-lineno&quot;&gt;Line 1:&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&#039;diff-marker&#039;&gt; &lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;p&amp;gt;If you are having issues with your email, we are able to assist you remotely using TeamViewer.  There is a one-off fee of $35 per support incident for providing this support, but should we find that that the problem is caused by an error on our end, the fee will be waived.&amp;lt;br /&amp;gt;&amp;lt;br /&amp;gt;Using TeamViewer is quite simple, and just involves downloading an application and opening it on your computer.  It is available for Mac or PC.  Links to the downloads are available below. &amp;lt;/p&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;td class=&#039;diff-marker&#039;&gt; &lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;p&amp;gt;If you are having issues with your email, we are able to assist you remotely using TeamViewer.  There is a one-off fee of $35 per support incident for providing this support, but should we find that that the problem is caused by an error on our end, the fee will be waived.&amp;lt;br /&amp;gt;&amp;lt;br /&amp;gt;Using TeamViewer is quite simple, and just involves downloading an application and opening it on your computer.  It is available for Mac or PC.  Links to the downloads are available below. &amp;lt;/p&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&#039;diff-marker&#039;&gt;−&lt;/td&gt;&lt;td style=&quot;color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;p&amp;gt;&lt;del class=&quot;diffchange diffchange-inline&quot;&gt;&amp;lt;a href=&amp;quot;&lt;/del&gt;http://connect.teamviewer.com/&lt;del class=&quot;diffchange diffchange-inline&quot;&gt;&amp;quot; target=&amp;quot;_blank&amp;quot; rel=&amp;quot;noopener&amp;quot;&amp;gt;&lt;/del&gt;Download TeamViewer »&lt;del class=&quot;diffchange diffchange-inline&quot;&gt;&amp;lt;/a&amp;gt;&amp;lt;br /&amp;gt;&amp;lt;br /&amp;gt;&amp;lt;br /&amp;gt;&amp;lt;br /&amp;gt;&amp;lt;/p&amp;gt;&lt;/del&gt;&lt;/div&gt;&lt;/td&gt;&lt;td class=&#039;diff-marker&#039;&gt;+&lt;/td&gt;&lt;td style=&quot;color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;p&amp;gt;&lt;ins class=&quot;diffchange diffchange-inline&quot;&gt;[[&lt;/ins&gt;http://connect.teamviewer.com/ Download TeamViewer »&lt;ins class=&quot;diffchange diffchange-inline&quot;&gt;]&lt;/ins&gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td colspan=&quot;2&quot;&gt; &lt;/td&gt;&lt;td class=&#039;diff-marker&#039;&gt;+&lt;/td&gt;&lt;td style=&quot;color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt; &lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&#039;diff-marker&#039;&gt; &lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;h2&amp;gt;Getting support&amp;lt;/h2&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;td class=&#039;diff-marker&#039;&gt; &lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;h2&amp;gt;Getting support&amp;lt;/h2&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&#039;diff-marker&#039;&gt; &lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;p&amp;gt;You will need to email us information to &amp;lt;a href=&amp;quot;mailto:support@spiffystores.com.au&amp;quot;&amp;gt;support@spiffystores.com.au&amp;lt;/a&amp;gt; about the email addresses you are setting up prior to us connecting using TeamViewer.  We require the following information;&amp;lt;/p&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;td class=&#039;diff-marker&#039;&gt; &lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;p&amp;gt;You will need to email us information to &amp;lt;a href=&amp;quot;mailto:support@spiffystores.com.au&amp;quot;&amp;gt;support@spiffystores.com.au&amp;lt;/a&amp;gt; about the email addresses you are setting up prior to us connecting using TeamViewer.  We require the following information;&amp;lt;/p&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&#039;diff-marker&#039;&gt; &lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;p&amp;gt;1. The &amp;lt;strong&amp;gt;email address&amp;lt;/strong&amp;gt; you&amp;#039;re having problems with, and&amp;lt;/p&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;td class=&#039;diff-marker&#039;&gt; &lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;p&amp;gt;1. The &amp;lt;strong&amp;gt;email address&amp;lt;/strong&amp;gt; you&amp;#039;re having problems with, and&amp;lt;/p&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&#039;diff-marker&#039;&gt; &lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;p&amp;gt;2. The &amp;lt;strong&amp;gt;password&amp;lt;/strong&amp;gt; you are using&amp;lt;br /&amp;gt;&amp;lt;br /&amp;gt;When you have downloaded Teamviewer, you will need to open the TeamViewer application, and ensure it is connected. It should provide you with a &amp;lt;strong&amp;gt;TeamViewer ID and password&amp;lt;/strong&amp;gt;.  &amp;lt;br /&amp;gt;&amp;lt;br /&amp;gt;You can then phone us on 1300 727 334 during phone support hours to provide your ID and password.  &amp;lt;br /&amp;gt;&amp;lt;br /&amp;gt;When we have all of the required information, we can then connect to your computer to review your settings.  If there are any issues, we&amp;#039;ll then be able to resolve them for you quickly and easily.&amp;lt;br /&amp;gt;&amp;lt;br /&amp;gt;&amp;lt;br /&amp;gt;&amp;lt;/p&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;td class=&#039;diff-marker&#039;&gt; &lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;p&amp;gt;2. The &amp;lt;strong&amp;gt;password&amp;lt;/strong&amp;gt; you are using&amp;lt;br /&amp;gt;&amp;lt;br /&amp;gt;When you have downloaded Teamviewer, you will need to open the TeamViewer application, and ensure it is connected. It should provide you with a &amp;lt;strong&amp;gt;TeamViewer ID and password&amp;lt;/strong&amp;gt;.  &amp;lt;br /&amp;gt;&amp;lt;br /&amp;gt;You can then phone us on 1300 727 334 during phone support hours to provide your ID and password.  &amp;lt;br /&amp;gt;&amp;lt;br /&amp;gt;When we have all of the required information, we can then connect to your computer to review your settings.  If there are any issues, we&amp;#039;ll then be able to resolve them for you quickly and easily.&amp;lt;br /&amp;gt;&amp;lt;br /&amp;gt;&amp;lt;br /&amp;gt;&amp;lt;/p&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;

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&lt;/table&gt;</summary>
		<author><name>Shawn</name></author>
		
	</entry>
	<entry>
		<id>https://www.spiffystores.com.au/kb/index.php?title=Getting_support_using_TeamViewer&amp;diff=9359&amp;oldid=prev</id>
		<title>Shawn: Created page with &quot;&lt;p&gt;If you are having issues with your email, we are able to assist you remotely using TeamViewer.  There is a one-off fee of $35 per support incident for providing this supp...&quot;</title>
		<link rel="alternate" type="text/html" href="https://www.spiffystores.com.au/kb/index.php?title=Getting_support_using_TeamViewer&amp;diff=9359&amp;oldid=prev"/>
		<updated>2021-11-24T21:50:19Z</updated>

		<summary type="html">&lt;p&gt;Created page with &amp;quot;&amp;lt;p&amp;gt;If you are having issues with your email, we are able to assist you remotely using TeamViewer.  There is a one-off fee of $35 per support incident for providing this supp...&amp;quot;&lt;/p&gt;
&lt;p&gt;&lt;b&gt;New page&lt;/b&gt;&lt;/p&gt;&lt;div&gt;&amp;lt;p&amp;gt;If you are having issues with your email, we are able to assist you remotely using TeamViewer.  There is a one-off fee of $35 per support incident for providing this support, but should we find that that the problem is caused by an error on our end, the fee will be waived.&amp;lt;br /&amp;gt;&amp;lt;br /&amp;gt;Using TeamViewer is quite simple, and just involves downloading an application and opening it on your computer.  It is available for Mac or PC.  Links to the downloads are available below. &amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;a href=&amp;quot;http://connect.teamviewer.com/&amp;quot; target=&amp;quot;_blank&amp;quot; rel=&amp;quot;noopener&amp;quot;&amp;gt;Download TeamViewer »&amp;lt;/a&amp;gt;&amp;lt;br /&amp;gt;&amp;lt;br /&amp;gt;&amp;lt;br /&amp;gt;&amp;lt;br /&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;h2&amp;gt;Getting support&amp;lt;/h2&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;You will need to email us information to &amp;lt;a href=&amp;quot;mailto:support@spiffystores.com.au&amp;quot;&amp;gt;support@spiffystores.com.au&amp;lt;/a&amp;gt; about the email addresses you are setting up prior to us connecting using TeamViewer.  We require the following information;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;1. The &amp;lt;strong&amp;gt;email address&amp;lt;/strong&amp;gt; you&amp;#039;re having problems with, and&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;2. The &amp;lt;strong&amp;gt;password&amp;lt;/strong&amp;gt; you are using&amp;lt;br /&amp;gt;&amp;lt;br /&amp;gt;When you have downloaded Teamviewer, you will need to open the TeamViewer application, and ensure it is connected. It should provide you with a &amp;lt;strong&amp;gt;TeamViewer ID and password&amp;lt;/strong&amp;gt;.  &amp;lt;br /&amp;gt;&amp;lt;br /&amp;gt;You can then phone us on 1300 727 334 during phone support hours to provide your ID and password.  &amp;lt;br /&amp;gt;&amp;lt;br /&amp;gt;When we have all of the required information, we can then connect to your computer to review your settings.  If there are any issues, we&amp;#039;ll then be able to resolve them for you quickly and easily.&amp;lt;br /&amp;gt;&amp;lt;br /&amp;gt;&amp;lt;br /&amp;gt;&amp;lt;/p&amp;gt;&lt;/div&gt;</summary>
		<author><name>Shawn</name></author>
		
	</entry>
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