Editing your email templates - Revision history

Admin at 03:52, 2 October 2025

2025-10-02T03:52:59Z

Shawn: /* Choose the accent colour for your email templates */

2022-10-28T00:09:29Z

Choose the accent colour for your email templates

Shawn: /* Add a logo to your email templates */

2022-10-28T00:09:13Z

Add a logo to your email templates

Shawn at 21:51, 30 March 2021

2021-03-30T21:51:41Z

Shawn at 21:51, 30 March 2021

2021-03-30T21:51:31Z

Shawn at 21:51, 30 March 2021

2021-03-30T21:51:13Z

Shawn at 21:48, 30 March 2021

2021-03-30T21:48:40Z

Shawn at 23:21, 16 March 2021

2021-03-16T23:21:29Z

Shawn at 23:19, 16 March 2021

2021-03-16T23:19:24Z

Shawn at 21:29, 11 November 2020

2020-11-11T21:29:02Z

@@ Line 11: / Line 11: @@
 In addition, an email is sent to the "Store Email Address" and a customer when they complete the Contact Us form in your store.  These templates are not currently editable, but will be in the future.
 #In your store's admin, go to Design & Assets > Email Templates.
 #Click the Upload button in the "Upload your Logo" area on the right.
@@ Line 21: / Line 19: @@
 #Adjust the logo width to make your logo bigger or smaller
 #Click the Save button
-<br><br>
+== Choose the accent colour for your email templates ==
 #In your store's admin, go to Design & Assets > Email Templates.
 #Change the accent colour by clicking the colour picker and selecting a colour
@@ Line 32: / Line 27: @@
 #Send yourself a test email
 #Adjust the accent colour if needed, and save your changes
-<br><br>
+== Choose the logo background colour for your email templates ==
 ==Editing the content and style==
 Email templates are in HTML format.  Although they come ready-made in your store, you may want to customise these email templates. To do so, follow these steps:

@@ Line 24: / Line 24: @@
 ==Choose the accent colour for your email templates==
-<span style="color: red;">Please note:  Currently the Abandoned Checkout template is the only template that uses the  logo and accent colour.  Other templates will be updated to support this in future.</span>
+<span style="color: red;">Please note:  Currently the Draft Order, Abandoned Checkout, and Gift card templates are the only templates that uses the logo and accent colour.  Other templates will be updated to support this in future.</span>
 You can change the colour scheme of your email templates

@@ Line 13: / Line 13: @@
 ==Add a logo to your email templates==
-<span style="color: red;">Please note:  Currently the Abandoned Checkout template is the only template that uses the  logo and accent colour.  Other templates will be updated to support this in future.</span>
+<span style="color: red;">Please note:  Currently the Draft Order, Abandoned Checkout, and Gift card templates are the only templates that uses the logo and accent colour.  Other templates will be updated to support this in future.</span>
 You can add a logo to all your email templates at once:

@@ Line 8: / Line 8: @@
 * Abandoned Checkout Email that is sent to your customer
 * New Order Notification that is sent to the store owner and other subscribed staff
 In addition, an email is sent to the "Store Email Address" and a customer when they complete the Contact Us form in your store.  These templates are not currently editable, but will be in the future.

@@ Line 6: / Line 6: @@
 * Shipping Confirmation Email that is sent to your customer
 * Shipping Update Email that is sent to your customer
-* Abandoned Cart Email that is sent to your customer
+* Abandoned Checkout Email that is sent to your customer
 * New Order Notification that is sent to the store owner and other subscribed staff

@@ Line 1: / Line 1: @@
-Your store comes with a number of email templates. These emails are sent out to you, your staff, or your customers, depending on the event (e.g. "you have a new order," "your order has shipped"), and how you have organized your [[Order notifications|Notifications]].
+Your store comes with a number of email templates. These emails are sent out to you, your staff, or your customers, depending on the event (e.g. "you have a new order," "your order has shipped"), and how you have organised your [[Order notifications|Notifications]].
 You can currently edit the following templates;
@@ Line 13: / Line 13: @@
 ==Add a logo to your email templates==
 <span style="color: red;">Please note:  Currently the Abandoned Checkout template is the only template that uses the  logo and accent colour.  Other templates will be updated to support this in future.</span>
 You can add a logo to all your email templates at once:
 #In your store's admin, go to Design & Assets > Email Templates.
@@ Line 22: / Line 23: @@
 ==Choose the accent colour for your email templates==
 You can change the colour scheme of your email templates
 #In your store's admin, go to Design & Assets > Email Templates.
@@ Line 31: / Line 34: @@
 ==Editing the content and style==
-Email templates are in both HTML and text format.  Although they come ready-made in your store, you may want to customise these email templates. To do so, follow these steps:
+Email templates are in HTML format.  Although they come ready-made in your store, you may want to customise these email templates. To do so, follow these steps:
 # In your store's admin, go to Design & assets > - Email templates section
 # Click the template you want to change.
-# A window will appear where you can make changes.  These changes are made to the text version of your email template.<br>• First, you can edit the Email subject field<br>• Then, you can edit the body of the email by editing the Plain text email body field.
+# A window will appear where you can make changes.<br>• First, you can edit the Email subject field<br>• Then, you can edit the HTML version of your template.
 # When you have completed your changes, tick the "Custom Templates are Enabled" checkbox, and click Save.

← Older revision		Revision as of 23:21, 16 March 2021
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	NOTE: If you want your customer to see any important messages in your emails, you will need to make sure you edit both the text version, and the HTML version of your email template.		NOTE: If you want your customer to see any important messages in your emails, you will need to make sure you edit both the text version, and the HTML version of your email template.
−
−	~~==Customising email templates==~~
−
−	*[[How to add your logo to your order confirmation email]]