{"id":2549,"date":"2015-03-16T13:51:22","date_gmt":"2015-03-16T02:51:22","guid":{"rendered":"https:\/\/www.spiffystores.com.au\/blog\/?p=2549"},"modified":"2015-06-03T13:30:03","modified_gmt":"2015-06-03T03:30:03","slug":"customer-accounts-now-available","status":"publish","type":"post","link":"https:\/\/www.spiffystores.com.au\/blog\/2015\/03\/16\/customer-accounts-now-available\/","title":{"rendered":"Customer accounts now available"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" data-attachment-id=\"2567\" data-permalink=\"https:\/\/www.spiffystores.com.au\/blog\/2015\/03\/16\/customer-accounts-now-available\/customer-accounts-now-available\/\" data-orig-file=\"https:\/\/www.spiffystores.com.au\/blog\/wp-content\/uploads\/2015\/03\/customer-accounts-now-available.jpg\" data-orig-size=\"500,330\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"customer-accounts-now-available\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/www.spiffystores.com.au\/blog\/wp-content\/uploads\/2015\/03\/customer-accounts-now-available.jpg\" class=\"framed alignright wp-image-2567\" src=\"https:\/\/www.spiffystores.com.au\/blog\/wp-content\/uploads\/2015\/03\/customer-accounts-now-available.jpg\" alt=\"customer-accounts-now-available\" width=\"300\" height=\"198\" srcset=\"https:\/\/www.spiffystores.com.au\/blog\/wp-content\/uploads\/2015\/03\/customer-accounts-now-available.jpg 500w, https:\/\/www.spiffystores.com.au\/blog\/wp-content\/uploads\/2015\/03\/customer-accounts-now-available-150x99.jpg 150w, https:\/\/www.spiffystores.com.au\/blog\/wp-content\/uploads\/2015\/03\/customer-accounts-now-available-455x300.jpg 455w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/>New feature! And it\u2019s free!<\/p>\n<p>We have been working on major improvements, and we\u2019re delighted\u00a0to announce that we now have full customer login and management available in all stores. This update includes the following features\u2026<\/p>\n<ul>\n<li>Make customer accounts <strong>optional<\/strong> or <strong>required<\/strong>.<\/li>\n<li><strong>Apply credits<\/strong> to your customer\u2019s accounts, so they can purchase using their store credit.<\/li>\n<li>Enable <strong>wholesale prices<\/strong> for specific customers.<\/li>\n<li>Customisable <strong>search filtering<\/strong> of your customers for easy management.<\/li>\n<li>Group your customers using tags for easier management.<\/li>\n<li>Create shopping cart-based discounts using customer tags to <strong>give your special customers a discount<\/strong>\u2026 without having to remember a coupon code.<\/li>\n<li>Customers can log in using their email address &amp; password, or skip the hassle of remembering a password and\u00a0log in the easy way with<strong> social login using Facebook or Google<\/strong>.<\/li>\n<li><strong>Full mobile compatibility<\/strong> in responsive themes.<\/li>\n<li>Customer login allows the customer to view the <strong>order history<\/strong> and <strong>fulfilment status<\/strong> of their orders, <strong>update address details<\/strong>\u00a0and any <strong>account credit<\/strong>.<\/li>\n<\/ul>\n<p>Whilst the new features are awesome, this update does require that you update your theme to support the new customer functionality.<\/p>\n<p>We have added several new templates to our themes to provide the new customer functionality. The first themes to receive the updates are the <strong>Vintage<\/strong>, <strong>Minimal<\/strong>, <strong>Georgia<\/strong>, <strong>Antiqua<\/strong> and <strong>Fresh<\/strong> themes. New versions of these themes are now available in the Theme Gallery section of your store. You\u2019ll need to download a backup of your current theme before applying the new theme to your store.<\/p>\n<p>Once you have updated your theme, it\u2019s likely that you\u2019ll need to update your settings in your theme editor. We have a guide below on what has changed in each theme so you can be better prepared for the update. If the version of your theme is quite old, you might find that there are also some nice surprises!<\/p>\n<p><!--more--><\/p>\n<h2>How to download a backup of your theme<\/h2>\n<p>You can download a backup of your theme\u00a0in the <em>Design &amp; Assets -&gt; Upload\/download theme<\/em> section. Clicking the <em>Download your theme<\/em> button will download\u00a0a copy of your theme to your computer with all of it&#8217;s current settings.<\/p>\n<h2>How to update\u00a0your theme<\/h2>\n<p>Once you have downloaded a backup of your theme, go the the <em>Design &amp; Assets -&gt; Theme Gallery<\/em> section, and click the\u00a0<em>Update my templates to use this theme<\/em> button next to the theme you are currently using. \u00a0This will apply\u00a0the latest version of your theme to your store. \u00a0Once you have done this, you&#8217;ll need to update the settings in the\u00a0<em>Design &amp; Assets -&gt; Theme editor<em><em> -&gt;\u00a0Theme Settings\u00a0<\/em><\/em><\/em>section<em>.<\/em><\/p>\n<p>If you do update your\u00a0theme, and find that you&#8217;re unable to get your store working in your new theme, please upload the backup of your theme to switch back to how your store was originally. This can also be done in the <em>Design &amp; Assets -&gt; Upload\/download theme<\/em> section. \u00a0Once you have done this, please <a href=\"\/support\/open.php\" target=\"_blank\">contact us by email<\/a> for help.<\/p>\n<h2>What changes when you update your theme<\/h2>\n<ul>\n<li><strong>Every setting<\/strong> in the <em><em>Design &amp; Assets -&gt; Theme editor -&gt;\u00a0Theme Settings<br \/>\n<\/em><\/em> section is reset when you update your theme, so you&#8217;ll need to upload your logo, set up colour schemes, subscribe forms, slideshows, social media links, design preferences etc again. You should make a note of what setting you had in every section of your theme editor before updating. You should also download a backup of your theme to retrieve your logo and any slideshow images.<\/li>\n<li><strong>Any design modifications<\/strong> that have been made to your theme\u2019s CSS and theme templates are wiped out when you change themes.<\/li>\n<li><strong>Every file<\/strong>\u00a0in the <em><em>Design &amp; Assets -&gt; Theme editor <\/em><\/em>section.<\/li>\n<\/ul>\n<p>Please <a href=\"\/support\/open.php\" target=\"_blank\">contact us by email<\/a> if we have added any non-standard functionality or design modifications to your theme before updating it.<\/p>\n<h2>What doesn&#8217;t change when you update your theme<\/h2>\n<ul>\n<li>All of your\u00a0products, orders, collections, customers, email templates\u00a0and\u00a0uploaded files (in the <em>Design &amp; assets -&gt; Uploaded files<\/em> section).<\/li>\n<li>Data from your\u00a0menus remains the same, but you may need to re-select your menus in the\u00a0<em><em>Design &amp; Assets -&gt; Theme editor -&gt;\u00a0Theme Settings <\/em><\/em>section.<\/li>\n<\/ul>\n<h2>Theme specific updates<\/h2>\n<ul>\n<li>The slideshow size in the Minimal theme has been updated to 960px x 400px. You\u2019ll need to create new slideshow images, or the ones you upload will be stretched. The slideshow size in the Vintage theme remains the same.<\/li>\n<li>The Minimal theme now has support for MailChimp, Campaign Monitor and Mad Mimi newsletter subscriptions.<\/li>\n<li>The Minimal theme is now fully responsive, with layouts for most common mobile devices.<\/li>\n<li>The menus displayed on mobile devices in both the Vintage and Minimal themes have been updated to a more modern approach.<\/li>\n<li>The Vintage theme now provides <strong>native currency conversion<\/strong>. This is enabled by default when the theme is applied.<\/li>\n<li>The Fresh and Antiqua themes now include a <strong>fully-styled checkout<\/strong>, social media links and support for MailChimp, Campaign Monitor and Mad Mimi newsletter subscriptions.<\/li>\n<\/ul>\n<h2>Enabling Customer Accounts<\/h2>\n<p>Once you have updated your theme to support Customer Accounts, you can enable Customer Accounts in the <em>Preferences -&gt;\u00a0<\/em><i>Checkout &amp; payment<\/i>\u00a0section of your store&#8217;s Toolbox.<\/p>\n<p>Taking a methodical approach to the update is the best;<\/p>\n<ol>\n<li>Download a backup of your theme\u00a0in the <em>Design &amp; Assets -&gt; Upload\/download theme<\/em> section.<\/li>\n<li>Update your theme to the latest version in the\u00a0<em>Design &amp; Assets -&gt; Theme Gallery<\/em> section<\/li>\n<li>Add your logo, slideshow images, and select your colour scheme etc. in the\u00a0<em><em>Design &amp; Assets -&gt; Theme editor -&gt;\u00a0Theme Settings <\/em><\/em>section<\/li>\n<li>Turn on customer accounts in the <em>Preferences -&gt;\u00a0<\/em><i>Checkout &amp; payment<\/i>\u00a0section.<\/li>\n<\/ol>\n<h2>Want to know more?<\/h2>\n<p>We have some new information\u00a0in our knowledge base&#8230;<\/p>\n<ul>\n<li><a href=\"\/kb\/Configuring_Customer_Accounts\" target=\"_blank\">How to enable customer accounts in your store<\/a><\/li>\n<li><a href=\"\/kb\/Information_about_your_customers\" target=\"_blank\">Managing your customers<\/a><\/li>\n<li><a href=\"\/kb\/Importing_and_exporting_your_customers\" target=\"_blank\">Importing and exporting your customers<\/a><\/li>\n<li><a href=\"\/kb\/How_to_filter_your_customer_view_and_create_customer_groups\" target=\"_blank\">Creating customer groups<\/a><\/li>\n<li><a href=\"\/kb\/How_to_filter_your_customer_view_and_create_customer_groups\" target=\"_blank\">Filtering your customer view<\/a><\/li>\n<\/ul>\n<h2>Still to come&#8230;<\/h2>\n<p>We&#8217;re still working on updating other\u00a0themes with customer support. \u00a0The <strong>Seattle<\/strong> theme will be updated next month with the customer templates, new features (including Instagram support) and mobile compatibility.<\/p>\n<p>The <strong>Showtime<\/strong> theme is undergoing a complete overhaul, and will be re-released afterwards with some great new features.<\/p>\n<p>The Dream theme will not be updated, and will be discontinued&#8230;\u00a0but\u00a0we&#8217;re putting the final touches\u00a0on\u00a0a <strong>new theme<\/strong> due for release in the coming weeks.<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>New feature! And it\u2019s free! We have been working on major improvements, and we\u2019re delighted\u00a0to announce that we now have full customer login and management available in all stores. This update includes the following features\u2026 Make customer accounts optional or &hellip; <a href=\"https:\/\/www.spiffystores.com.au\/blog\/2015\/03\/16\/customer-accounts-now-available\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-2549","post","type-post","status-publish","format-standard","hentry","category-show-all"],"aioseo_notices":[],"jetpack_featured_media_url":"","jetpack_shortlink":"https:\/\/wp.me\/pgk4DF-F7","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.spiffystores.com.au\/blog\/wp-json\/wp\/v2\/posts\/2549","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.spiffystores.com.au\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.spiffystores.com.au\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.spiffystores.com.au\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.spiffystores.com.au\/blog\/wp-json\/wp\/v2\/comments?post=2549"}],"version-history":[{"count":0,"href":"https:\/\/www.spiffystores.com.au\/blog\/wp-json\/wp\/v2\/posts\/2549\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.spiffystores.com.au\/blog\/wp-json\/wp\/v2\/media?parent=2549"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.spiffystores.com.au\/blog\/wp-json\/wp\/v2\/categories?post=2549"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.spiffystores.com.au\/blog\/wp-json\/wp\/v2\/tags?post=2549"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}